Change Management & Communication Consultant (f/m/d)

Position Overview

We seek an accomplished and driven Change Management & Communication Consultant to contribute to a worldwide IT transformation project involving the rollout of e-Invoicing solutions across several global sites.

Key Responsibilities

• Conduct stakeholder analyses to identify, categorize, and engage relevant business and technical parties affected by changes.
• Maintain comprehensive stakeholder mapping databases and communication matrices customized for project needs.
• Support the creation and implementation of communication strategies meant to aid large-scale IT transformation efforts.
• Generate and circulate communications such as project updates, announcements, newsletters, and go-live alerts through multiple channels.
• Prepare and upkeep project-related documents, presentations, FAQs, change records, and meeting support materials.
• Examine impacts on organizational structures and processes triggered by system and workflow modifications.
• Assist in Change Impact Assessments by documenting present ("As-Is") and future ("To-Be") operational scenarios.
• Lead workshops and alignment sessions involving business stakeholders, key users, and subject matter experts.
• Carry out Training Needs Analyses to determine learning requirements for various user groups.
• Design training curricula, learning pathways, and enablement plans tailored to both key users and end users.
• Collaborate effectively with project managers, business teams, technical staff, and external vendors to guarantee readiness for business changes.
• Promote adoption and engagement of change initiatives during the project lifecycle.

Mandatory Qualifications

• Academic degree in Business Administration, Management, Communication, Information Systems, Project Management, or a related discipline.
• Proven experience or genuine interest in Change Management, Project Management, Business Transformation, or communications.
• Comprehensive understanding of organizational change and stakeholder engagement principles.
• Excellent verbal and written communication and presentation abilities.
• Capability to develop polished documentation and executive-level presentations.
• Strong analytical thinking and problem-solving aptitude.
• Proficiency with Microsoft Office tools, notably PowerPoint, Excel, and Teams.
• Skill in organizing and coordinating activities across diverse stakeholders and international teams.
• Excellent interpersonal and client-focused approach.
• Ability to work autonomously yet collaborate efficiently within multicultural settings.
• Fluent professional-level English proficiency.

Additional Desired Experience

• Familiarity with Change Management frameworks like Prosci or ADKAR.
• Background in ERP systems such as SAP or related platforms.
• Exposure to digital, finance transformation, or process improvement initiatives.
• Knowledge of e-Invoicing, electronic reporting, or tax compliance regulations.
• Experience conducting Change Impact Assessments and Stakeholder Analyses.
• Understanding of Learning & Development or Training Needs Analysis methodologies.
• Work history in international or multi-country projects.
• Knowledge of project management approaches like Agile, Scrum, or Waterfall.
• Expertise in communication planning and business readiness practices.
• Additional German and/or French language skills are advantageous.

About T&S

T&S is a European consultancy employing over 3500 professionals across 13 countries. The firm has shown significant growth mainly in digital transformation, embedded systems, and operational excellence consulting. Dedicated to crafting smarter, safer, and eco-friendly solutions for future challenges, T&S offers diverse career prospects, a supportive work atmosphere, and recognized expertise among its teams.

Work Environment and Benefits

T&S values diversity and inclusion through its CSR initiatives, including various charters, sports activities, wellness workshops, and other projects.

• Flexible schedules with home office possibility.
• 30 annual vacation days plus special leave for significant occasions.
• Permanent employment contract.
• Modern office facilities equipped with IT resources, kitchen, complimentary coffee, and drinks.
• Personalized career development programs featuring regular performance reviews with HR and leaders.
• Extensive training options, paid language courses, and access to a digital learning platform.
• Flat organizational structure.
• Company-wide relocation opportunities, if desired.

Equal Opportunity Statement

T&S encourages applications from individuals with disabilities and promotes workplace diversity and equality. All qualified applicants will receive equal consideration in the hiring process.