Certified Medical Assistant - Chronic Care Management

Role overview

Belle is hiring a full-time remote Medical Assistant to support member-focused chronic care delivery. The role contributes to stronger clinical outcomes, smoother care coordination, and a better experience for members and their caregivers.

This opportunity is well suited to a compassionate Medical Assistant who is motivated by improving the health and quality of life of older adults through personalized, holistic support.

Key responsibilities

• Check Community Health Worker appointment notes for accuracy and completeness, and flag any concerns to the nurse case manager when needed.
• Assist with care coordination tasks such as arranging follow-up visits and staying in touch with members or their caregivers.
• Send patient care plans and educational resources by mail and/or email as instructed by case managers.
• Keep patient information current and accurate in the electronic health record system.
• Safeguard confidential health information and follow HIPAA requirements along with internal policies.

Experience, skills, and personality fit

• A Certified or Registered Medical Assistant credential (CMA/RMA) is required.
• At least 2 years of experience in a medical office, telehealth, or care coordination environment.
• Prior use of EHR systems is needed; experience with eClinicalWorks is preferred.
• Strong planning and organization abilities, with careful attention to detail.
• Clear written and spoken communication skills.
• Comfort working independently in a fast-moving remote setting, with a self-driven approach.
• Experience supporting older adult populations is an advantage.
• Empathy, active listening, and practical problem-solving skills are important for success in this role.

Benefits and perks

• Pay that reflects experience.
• Medical, dental, and vision coverage.
• 401(k) retirement plan.
• Paid time off, sick leave, wellness leave, and paid holidays.
• Room for meaningful career growth and expanded responsibilities.
• The chance to help improve an industry and contribute to protecting lives.