Cash Posting Specialist - Healthcare

About TwelveStone Health Partners

TwelveStone Health Partners is devoted to addressing the medication needs of patients managing chronic, complex, and rare illnesses. With over 35 years of experience, the organization focuses on delivering patient-centric care particularly for conditions such as Multiple Sclerosis, NMOSD, Myasthenia Gravis, CIDP, ITP, Migraine Prevention, Crohn’s Disease, Ulcerative Colitis, Plaque Psoriasis, Alpha 1 Antitrypsin Deficiency, Primary Immunodeficiency, hATTR Amyloidosis, and Thyroid Eye Disease among others. The company supports patients by facilitating access to advanced medications paired with personal and financial assistance, while assisting healthcare providers to streamline treatment for complex conditions by reducing administrative and clinical burdens. Operating across all 50 states, TwelveStone aids the transition from acute to post-acute care to promote recovery.

Position Overview

The Cash Posting Specialist role is critical for the accurate and timely entry of account receivable payments and adjustment transactions. This includes ensuring all amounts align correctly with deposits and documenting related transactions such as contractual adjustments, denials, and payment reversals within the patient accounting system. Immediate reporting of any discrepancies is required.

Key Responsibilities

• Analyze documentation to extract necessary data for posting payments and adjustments to patient accounts.
• Investigate and allocate unidentified cash payments correctly and rectify posting errors.
• Manage posting and transfer of payments relating to secondary claims.
• Process ACH and credit card payments bi-monthly and apply these to accounts; submit monthly collections.
• Follow up on missing ERNs or checks to ensure deposits balance accurately, performing daily deposit reconciliations.
• Propose and implement innovative approaches to enhance quality, accuracy, efficiency, and meet departmental goals.
• Perform additional duties as assigned.

Qualifications

• Educational attainment: High school diploma or its equivalent.
• Experience: At least 6 months in payment posting or medical billing, with familiarity in interpreting insurance Explanation of Benefits (EOBs).
• Skills: Strong attention to detail and mathematical ability (addition, subtraction, multiplication, division); excellent communication (written and verbal); collaborative team player capable of multitasking and prioritizing; proactive in innovation and critical thinking.