Case Worker Tuggerah - 12 Month Fixed Term - 40 Hours per fortnight

About the role

Challenge Community Services is hiring a committed Case Worker to support its Foster Care program in Tuggerah, New South Wales. Reporting to the Manager Casework, this position focuses on coordinating case management for children and young people in Out of Home Care, with safety, wellbeing and long-term permanency as the central priorities.

The role requires close collaboration with children, families, foster carers and outside agencies to help achieve stable and positive outcomes. You will also be expected to participate in an on-call roster and work some after-hours shifts when needed.

What’s on offer

• Pay under SCHAD’s Award Level 3, with rates starting at $38.65 and reaching $41.45
• Salary packaging plus a meal and entertainment card, subject to eligibility
• A flexible roster that may include shifts, weekends, public holidays and sleepovers
• The ability to buy additional annual leave, if eligible
• Fitness Passport access for you and your family, subject to eligibility rules
• Ongoing learning and professional development opportunities
• Annual flu vaccination

Key responsibilities

• Oversee foster care placements and provide effective case management
• Create and review case plans aligned with court directions and permanency objectives
• Keep track of placements to support safety and continuity
• Run case meetings and ensure case records are complete and accurate
• Coach and support foster carers throughout the placement journey
• Encourage family connection and suitable contact arrangements
• Prepare Cultural Support Plans when they are needed
• Complete reports and other paperwork within set deadlines
• Work with important stakeholders, including the NSW Department of Communities and Justice
• Take part in the on-call roster

What you’ll need

• Hands-on case management experience in human services, such as Out of Home Care, disability or aged care
• Strong verbal and written communication, including report writing
• The ability to manage several cases at once while meeting deadlines
• Good planning and organisational abilities
• Confidence to work both independently and as part of a team
• A current Working With Children Check and a clear criminal history suitable for the role
• A current driver’s licence and a vehicle that is fully insured

Preferred knowledge

• Familiarity with NSW child protection laws and relevant practice standards

About the organisation

Challenge Community Services has spent more than 65 years supporting people and building stronger communities. Its services include disability accommodation, foster care, allied health and supported employment, all delivered with a strong emphasis on inclusion and respect.

Application instructions

Applicants should include a cover letter, a resume and responses to the key selection criteria when submitting their application.

Additional information

The position is a 12 month fixed-term contract based in Tuggerah, New South Wales, Australia. The role is for 40 hours per fortnight and is onsite. The closing date is 17 July 2026.

Confidential enquiries can be directed to Monique Cacic or Danielle Ghilardi via email.

The organisation acknowledges the Traditional Owners of the land on which it works and lives, and pays respect to Elders past and present.