- Experience
- Any
- Salary
- EUR 15 – EUR 15 / hour
- Openings
- 1
- Posted
- 5 hours ago
- Work mode
- In office
- Eligibility
- Applicants should be able to work the stated Monday to Friday shift pattern, have fluent written and spoken English, and ideally bring some customer service experience.
- Resume
- Required to apply
Where you'll work
Job description
Role overview
This contract customer service position runs for 12 months and is based in Naas, County Kildare, Ireland. The role focuses on supporting customers in the Republic of Ireland and the UK over the phone, helping them with everyday banking and related queries.
As a frontline advisor, you will act as a key contact for customers and provide a high standard of service, backed by the support of a major Irish bank. The environment suits someone who is upbeat, proactive, and comfortable speaking with people regularly.
Working pattern
The shift schedule is Monday to Friday, from 9:00 am to 17:15.
Pay
The hourly rate for this role is €15.87.
Requirements
- Some previous customer service experience is beneficial for this position.
- Strong spoken and written English is required.
Core competencies
- Clear communication and the ability to influence positively in conversations.
- Building and maintaining customer relationships while adding value to each interaction.
- Consistent focus on achieving outcomes and meeting performance targets.
- Collaborative working style and the ability to contribute effectively within a team.
- Good computer literacy and confidence using standard systems.