Cafe Back of House Team Member

About the Role

As a vital part of our café's back-of-house crew, you will ensure every dish meets our high standards, from our famous big breakfast to toasted teacakes. Your duties include food preparation, maintaining kitchen cleanliness, and guaranteeing consistent quality that delights our customers daily. This dynamic role offers variety and the chance to positively impact each customer's experience.

We support our team with flexible working options, career development opportunities, and a supportive environment. Applicants must be 18 years or older.

Key Responsibilities

• Maintain cleanliness of kitchen equipment and utensils.
• Provide quick, caring, and efficient customer service.
• Adhere strictly to food safety and hygiene protocols, keeping accurate daily records.
• Use first in, first out (FIFO) methods to manage stock and ensure freshness.
• Receive deliveries and securely store food items.
• Comply with all operational procedures and policies.
• Prepare, cook, and serve food precisely according to café standards.
• Ensure continuous availability of menu items while maintaining quality standards.
• Thoroughly understand the menu and serve items as intended.
• Address customer complaints tactfully and report to Café Manager as needed.
• Stay informed on business updates and participate in new initiatives.

Requirements

• Strong dedication to providing excellent customer service.
• Familiarity with health and safety regulations.
• Capability to work efficiently while maintaining cleanliness and organization.
• Team-oriented mindset with strong communication skills and a proactive approach.
• Ability to multitask effectively and perform well under pressure.
• Proactive in improving work processes using personal initiative.
• Good organizational and planning skills.

Benefits and Perks

• Enjoy a healthy work-life balance with flexible schedules.
• Receive 10% discounts regularly and 15% on pay day weekends, plus the opportunity to save up to £2,000 annually via a Colleague Clubcard shared with family members.
• Flexible working arrangements available from the first day of employment.
• Access to a retirement savings plan and life assurance.
• Free wellbeing services supporting mental, physical, and life balance.
• Exclusive deals and discounts on everyday purchases, family treats, dining out, and home utilities.
• Uniform provision and supportive policies for life events.
• Minimum 28 days of holiday including Bank Holidays.
• Opportunity to join colleague networks celebrating diversity and fostering inclusion.

About Us

Our network includes 329 cafés nationwide, each delivering excellent customer experiences with a strong family atmosphere. Tesco Café prides itself on a welcoming, inclusive environment where diversity is celebrated and the workforce reflects the community served. We embrace varied working patterns and encourage applicants from all backgrounds.

Understanding that life circumstances differ, we are open to discussions about flexible working arrangements to accommodate all stages of life and care responsibilities.

As a Disability Confident Leader, we ensure an accessible recruitment process and offer supports as needed. Note that high application volumes may cause early closing of roles, and feedback is only provided to interviewees.