Business Operations Specialist - International Voice Support

About Copart

Copart, Inc. is a global technology leader and the foremost online vehicle auction platform, operating over 200 facilities worldwide. It connects vehicle sellers with over 750,000 buyers across more than 190 countries. Our mission is to deliver an exceptional experience every day, powered by our talented team, efficient processes, and innovative technology.

Job Description

This position involves providing international voice support by using a specialized tool to make outbound calls to various financial institutions, gathering specific information, and accurately updating it within the system.

Key Responsibilities

• Make outbound calls to financial institutions and collect required data.
• Update collected information accurately in the designated tool.
• Take full ownership of transactions processed during the shift.
• Work independently with minimal supervision to complete tasks.
• Maintain patience and focus during extended hold times.
• Adapt to night shift schedules corresponding to US time zones.

Candidate Profile and Requirements

• Excellent communication skills, particularly in English, are mandatory.
• Ability to process sensitive information with high attention to detail.
• Strong multi-tasking capabilities and logical reasoning skills.
• Ability to operate effectively under pressure and strict deadlines.
• UG or graduate qualification.
• 1 to 3 years of international voice support experience (US/UK market preferred).

Diversity and Inclusion

Copart values diversity and inclusiveness, striving to create a workplace that appreciates, inspires growth, and fosters meaningful contributions from all employees.

Additional Information

• Participation in the E-Verify program, complying with Department of Homeland Security guidelines (applicable to US applicants and employees).
• Compliance with right to work regulations is required.