Business Development Officer - Asset Based Finance

About the Role

Join a renowned African financial institution with a rich heritage of over a century, committed to fostering growth and shaping the continent's future. As part of our team, you'll have the chance to contribute to our expanding Asset Finance division.

Key Responsibilities

• Lead business development efforts in Asset Finance, targeting PPB and SME Micro sectors, aligning with set revenue and portfolio targets.
• Cultivate new asset finance relationships from dealers, existing clients, and new customers while ensuring portfolio quality remains within defined delinquency thresholds.
• Collaborate closely with relationship managers and branches to source and underwrite new-to-bank asset finance within specified timeframes.
• Support trade finance operations, ensuring timely handling of letters of credit transitioning into asset-backed finance.
• Conduct joint customer visits to tailor solutions addressing their asset finance needs.
• Maintain regular communication with credit and retail banking teams to identify opportunities and track performance via dashboards and reports.
• Drive customer engagement through sales activations and educational initiatives quarterly in partnership with stakeholders.
• Manage relationships with dealer partners to guarantee effective service delivery and onboard new dealers through training and conflict resolution.
• Ensure all documentation and compliance requirements are met following internal procedures and regulatory standards.
• Provide stakeholder training to increase product knowledge across the organization.
• Oversee loan documentation, arrears follow-up, and portfolio sustainability to maintain a clean loan book.
• Support growth initiatives for accompanying products like Bancassurance and IPF, working alongside marketing to enhance brand presence.
• Measure market trends and competitor activities through continuous research and dealer engagement to inform business strategies.
• Manage Asset Finance specialist sales representatives located within the region, ensuring adherence to service level agreements and turnaround times.

Compliance and Governance

• Adhere strictly to banking regulations and internal compliance frameworks, including the Banking Act and standard operating procedures.
• Monitor and escalate sales administrative concerns as necessary.
• Track and resolve customer complaints in alignment with service level agreements and internal audit checks.

Stakeholder Coordination

• Collaborate effectively with retail banking colleagues, branch managers, and operational teams to ensure a comprehensive understanding of asset finance workflows.
• Support teams in managing customer inquiries and expediting resolution of issues and complaints promptly.
• Engage actively to meet collective business objectives.

Market Intelligence

• Conduct regular market research through diverse channels like publications, networking, and dealer visits to stay informed on industry developments.
• Analyze competitive landscapes to identify sales opportunities and marketing advantages.

Education Requirements

Candidates should possess a Further Education and Training Certificate (FETC) in Business, Commerce, or Management Studies.