Business Development Manager, East Africa

About RateHawk and Role Overview

RateHawk is a division of Emerging Travel Group, a leading travel technology company recognized for its brands ZenHotels and Roundtrip, operating across more than 220 global markets. Our goal is to innovate the travel industry by designing, distributing, and managing the most user-friendly travel products, making travel accessible, rewarding, and straightforward for all.

We are currently seeking a Business Development Manager to spearhead sales initiatives, establish strategic partnerships, and grow our client portfolio while strengthening partner relationships and ensuring our brand’s local market consolidation. This position is remote and open to candidates residing in Kenya.

Key Responsibilities

• Strategize and execute sales plans to meet targets and foster growth within the assigned territory.
• Identify and onboard new partners including tour operators, travel agencies, travel management companies, and OTAs, providing comprehensive system training.
• Develop strong, lasting partnerships with both new and existing clients while managing assigned partner portfolios and offering first-tier support.
• Conduct ongoing follow-ups with partners to enhance cooperation and provide additional system training.
• Manage commercial agreements with partners, including necessary documentation and technical configurations.
• Ensure partners’ adherence to commercial agreements and oversee payment processes.
• Devote roughly half of working hours to business travel for client meetings, industry events, and other relevant engagements.
• Conduct market and competitive analysis to inform business strategies.
• Maintain thorough reporting through CRM systems and internal tools.
• Initiate API partnership agreements with current and prospective partners.

Requirements

• At least 3 years of proven success in complete sales cycles within the travel sector, focused on B2B business development and account management.
• Comprehensive understanding of the East African travel market and its B2B networks.
• Fluency in English is mandatory.
• Willing and able to travel up to 50% of the time.
• Strong analytical skills with a data-driven approach to decision-making and comfort with numerical metrics.
• Proactive, ambitious, and driven with a focus on delivering results and adapting to fast-paced environments; team-oriented with a passion for innovative technology.
• Global mindset capable of navigating varied cultural contexts matching Emerging Travel Group’s international scope.
• Experience or familiarity with API technology deals is advantageous.

Additional Information

Visa sponsorship is not offered for this role.

Benefits

• Flexible working hours and remote work options.
• Collaborative and motivated team culture fostering mutual respect and growth.
• Access to internal training programs for skill development and leadership enhancement.
• Partial financial support to attend external trainings and conferences.
• Corporate English language courses including group classes and speaking clubs with international colleagues.
• Discounted corporate rates on hotels and travel products.
• MyTime Day Off — an extra paid day off.