Business Development Consultant – Freight Logistics, 3PL and Warehousing Operations

Company Overview

ARDEM Data Services Private Limited is a Business Process Outsourcing (BPO) provider supporting clients across multiple sectors such as finance, healthcare, and logistics. The company specializes in managing high-volume, document-intensive, and exception-heavy logistics workflows with enhanced transparency, speed, and accuracy.

Role Summary

We are looking for a Business Development Consultant focused on freight, logistics, 3PL, and warehousing operations. This full-cycle consultative sales role involves identifying and developing new client relationships, qualifying prospects, discovery, solution shaping, and closing deals targeting senior logistics and operations executives.

Key Responsibilities

• Compile target account lists and execute outbound outreach sequences addressing pain points in logistics, 3PL, warehousing, freight, transportation, distribution, and operations.
• Identify trigger events such as shipment growth, hiring challenges, documentation backlogs, customer service issues, system changes, mergers, new facilities, compliance needs, or freight cost visibility challenges.
• Conduct detailed consultative discovery on workflows, shipment and documentation volume, systems, exceptions, handoffs, stakeholder needs, business impact, and decision processes.
• Qualify opportunities and lead them through discovery, solution review, proposal guidance, commercial negotiation, and successful closure.
• Collaborate with Solutions, Delivery, Revenue Operations, and Commercial Leadership to design credible managed operations solutions.
• Maintain disciplined CRM records with comprehensive buyer context, qualification details, next steps, risks, source, sales stage, value, and closing plans.

Qualifications and Experience

• Minimum 5 years of experience in consultative sales, business development, transportation/logistics services sales, 3PL services, logistics technology, freight audit/payment, transportation back-office, warehousing services, or operations-related commercial roles.
• In-depth understanding of logistics operations, freight workflows, documentation processes, warehouse administration, and carrier/customer operational support.
• Ability to engage confidently with senior leaders such as COO, VP Operations, VP Logistics, Transportation Directors, and Finance Operations.
• Proven track record of proactive pipeline creation via outbound sales efforts, beyond managing inbound leads.
• Sound commercial instincts to discern managed operations challenges from general vendor requests in logistics prospects.

Work From Home Requirements

• 100% remote position requiring candidates to have a personal Windows-based laptop or desktop computer.
• System requirements include a minimum 14-inch Full HD (1920x1080) display, Intel Core i5 processor or better, and at least 8 GB of RAM.
• Installation of AnyDesk software is mandatory for remote access.

Why Join ARDEM

• Fully remote working arrangement.
• Structured learning and development programs with dedicated mentorship from industry experts.
• Group health insurance coverage.
• Opportunities for professional skill advancement and career growth.
• Exposure to international business processes within a collaborative and learning-focused culture.
• Employee Provident Fund (EPF) benefits as per company policy post-probation.
• Eligibility for a profit-sharing program upon successful confirmation, subject to policy and performance.

Equal Opportunity Employer

ARDEM Data Services is committed to fostering diversity and creating an inclusive workplace environment for all employees.