Business Analyst, YouTube Trust and Safety

About the Role

YouTube's Trust and Safety team works tirelessly to keep the platform safe for users, viewers, and creators across the world. This team handles content concerns, complies with global legal requirements, and enforces policies to enhance the YouTube experience, promote online safety, and protect free expression in a fast-changing digital environment.

The Trust and Safety Analytics group is committed to being a trusted and forward-thinking strategic partner by integrating analytical expertise into decisions and delivering insights promptly to stakeholders.

At YouTube, we champion the idea that every individual deserves a voice and that sharing stories and building community enriches our world. We combine advanced technology with creativity to engage with culture dynamically and work collaboratively to inspire and connect users globally.

Responsibilities

• Develop and refine key performance metrics and tracking frameworks to measure success across business operations.
• Identify and address measurement gaps by creating new success criteria, proxy indicators, or operational benchmarks with statistical techniques.
• Conduct in-depth root cause analyses of unexpected changes in performance metrics to uncover true drivers behind fluctuations.
• Coordinate with cross-functional teams to formulate remediation strategies and deliver actionable insights.
• Produce high-impact reports and data-driven narratives suitable for executive leadership, translating complex analytics into accessible strategic guidance.
• Collaborate with various stakeholders to develop and sustain scalable reporting tools.

Requirements

• Bachelor's degree in Engineering, Mathematics, Quantitative Science, or a related technical discipline, or equivalent hands-on experience.
• At least two years of professional experience in data analytics, data science, consulting, engineering, or technical operations.
• Two years' experience in statistical problem-solving and analyzing datasets using SQL or comparable programming languages such as Python, R, Java, or C++.
• Preferred: Expertise in handling large and diverse datasets, statistical modeling, data mining, and comprehensive data analysis.
• Experience in managing projects and optimizing processes utilizing data analytics.
• Strong consultative problem-solving skills paired with excellent project management abilities, encompassing metric analysis, experiment design, and automation.
• Excellent communication skills, including the ability to convey complex analyses and recommendations clearly to both technical and non-technical audiences.
• Meticulous attention to detail.

Equal Opportunity

Google is proud to foster an inclusive workplace and is committed to equal employment opportunities regardless of race, color, ancestry, religion, gender, sexual orientation, age, citizenship, disability, veteran status, or any other protected characteristic. The company also complies with legal requirements concerning criminal history disclosures. Accommodations are available for applicants with disabilities upon request.