Billing and Revenue Assurance Executive - Gurgaon
Gurugram, Haryana, India · Full Time
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- Experience
- Up to 1 yrs
- Salary
- —
- Openings
- 1
- Posted
- 6 days ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Candidates with graduation in any discipline are eligible to apply.
- Resume
- Required to apply
Where you'll work
Job description
About the Company
Delhivery stands as India's largest integrated logistics service provider, managing a comprehensive network spanning over 18,400 pin codes nationwide. Their services encompass express parcel transportation, partial truckload freight, full truckload freight, cross-border logistics, supply chain management, and advanced technology-driven solutions. Since inception, Delhivery has completed above 1.7 billion shipments and serves more than 28,000 clients ranging from small enterprises to large e-commerce platforms and brands.
The organization's vision is to become India's commerce operating system by leveraging superior infrastructure, logistics expertise, and cutting-edge technological capabilities. Founded in 2011 by a team of visionary entrepreneurs, Delhivery now employs over 56,000 people dedicated to innovation and operational excellence.
Role Overview
As a member of the Revenue Assurance team, you will be entrusted with managing billing, invoicing, and revenue-related processes and reconciliations for logistics clients. This role demands working in a dynamic, team-oriented environment where innovative approaches to resolving business challenges are highly encouraged.
Key Responsibilities
- Manage complete end-to-end client invoicing including handling disputes.
- Provide billing-related data support to auditors and corporate finance teams.
- Address client queries efficiently via calls and email communications.
- Maintain accurate and effective data handling practices.
- Ensure strict adherence to client service level agreements and timelines.
Required Qualifications and Skills
- Graduate in any field or equivalent (10+2+3) with 6-12 months of work experience, preferably in logistics, supply chain, shipping, or customer service sectors.
- Basic understanding of logistics and supply chain concepts.
- Strong verbal and written communication skills with fluency.
- Ability to perform well under pressure and meet deadlines.
Preferred Qualifications and Skills
- Proficiency in MS Office applications including Excel (with Macros and VBA), Google Data Studio, and SQL.
- Experience managing client queries through phone and email is highly desirable.
- Goal-oriented individual capable of working within defined targets and directions.
- Good interpersonal skills supporting collaborative team efforts and achieving group objectives.