Bilingual Receptionist (English/Spanish)

Role Overview

This position entails welcoming and guiding visitors, students, parents, and staff while offering clerical support as necessary within the school district setting.

Primary Duties and Responsibilities

• Manage a central telephone switchboard system, routing calls to correct personnel, departments, or offices and handling message transmission and receipt.
• Welcome and assist visitors, students, parents, and staff, directing them appropriately within the district’s departments.
• Provide callers with general information about district events, facilities, and school boundaries.
• Translate verbal and written communication between English and Spanish, including documents and correspondence for various departments.
• Carry out clerical assignments such as typing, copying, filing, and collating as directed by the Assistant Superintendent of Human Resources.
• Support district administrators with routine clerical tasks as needed.
• Collect and organize data; prepare planning calendars, schedules, and bulletins.
• Clip and maintain news articles related to educational developments at state, federal, and local levels.
• Maintain usage schedules for district facilities including the Board Room and conference rooms.
• Handle mail reception, sorting, distribution, including certified and express mail.
• Operate as the designated key operator for the copy machine.

Qualifications and Competencies

• High school diploma or GED with additional coursework in office procedures or a minimum of two years clerical experience, including at least six months in an educational environment.
• Possession of a valid California Driver’s License.
• Familiarity with centralized telephone switchboard operation, telephone etiquette, and interpersonal communication skills demonstrating tact, courtesy, and diplomacy.
• Knowledge of modern office procedures, equipment, and applications such as Microsoft Word, Excel, and GroupWise.
• Proficiency in correct English and Spanish grammar, vocabulary, punctuation, and spelling.
• Understanding of general postal procedures and regulations.
• Ability to type accurately at a speed of 45 words per minute.
• Capability to follow oral and written instructions clearly and maintain effective collaborative relationships.
• Competence in problem-solving in standardized scenarios and routine clerical functions including record keeping, typing, filing, and duplicating.

Physical and Work Environment Requirements

• Regular sitting, handling, talking, and hearing; occasional standing, walking, reaching, and bending.
• Ability to lift or move weights up to 10 pounds regularly and up to 25 pounds occasionally.
• Visual requirements include close, distance, peripheral vision, and focus adjustment.
• Typical workplace noise levels are moderate.

Additional Information

As the first point of contact for the public, graduates, parents, and staff should consistently exhibit professionalism, friendliness, and courteousness with neat attire and grooming at all times.