Barista

Role overview

Join a community-focused team in Folkestone as a barista, helping deliver the Starbucks experience through high-quality drinks, food, and service. This role is with Cobra Coffee, a Starbucks UK franchised partner, and is designed for someone who enjoys customer interaction, thrives in a team, and wants to grow their skills in a supportive environment.

The company places importance on work-life balance and creates space for colleagues to build experience and progress internally.

What you'll do

• Prepare drinks, whole-bean coffee, and food items to the required recipe and presentation standards.
• Help with day-to-day store routines such as opening and closing, handling cash, and following safety and security procedures.
• Support the team during busy periods so the store continues to run smoothly.
• Learn your store and customers well so you can anticipate needs and respond proactively.
• Provide standout service by putting customers first and building genuine connections.
• Keep the workspace tidy, clean, and well organised for both customers and colleagues.

What we're looking for

Prior barista experience is not required. The main requirement is a genuine enthusiasm for customer service and a willingness to create positive experiences for every customer. This role suits someone who enjoys being part of a team and can adapt to a varied, fast-moving environment.

Benefits and perks

• 28 days of paid holiday each year, including Bank Holidays.
• Free brewed coffee and English breakfast tea while on shift.
• Reduced prices on handcrafted drinks and food during shifts.
• 30% discount on bottled drinks and impulse items during shifts.
• One selected food item for £1.50 per shift.
• 30% discount on all food, drinks, merchandise, and gifts when not working.
• 30% green apron discount at participating Starbucks stores.
• Access to third-party discounts, including 20% off in Southern Co-op food stores.
• Life insurance.
• Full training, including coffee knowledge and access to Starbucks Global Academy for ongoing learning.
• Internal career progression opportunities.

Working hours

Store hours may require early starts, evening shifts, and weekend work.

Recruitment process

The hiring steps are: application, CV review, telephone interview, right-to-work documentation, interview and in-store experience, then offer and onboarding.

About the company

Cobra Coffee is proud to be a Starbucks UK franchised partner and aims to be a company that cares about how business is done, while supporting colleagues with development and balance.