Job description

Role Overview

The B2B Sales Executive is primarily responsible for fueling revenue expansion by securing and nurturing institutional clients, overseeing the entire sales pipeline, and fostering enduring customer partnerships.

Key Responsibilities

Execute strategic B2B sales and business development initiatives aligned with the company's commercial goals.
Identify and engage prospective schools, educational bodies, and target organizations for new business.
Manage end-to-end sales processes: from lead generation and client meetings to needs assessment, proposals, negotiation, and closing deals.
Attain set targets related to revenue, sales volume, pipeline growth, customer acquisition, retention, and account enlargement.
Cultivate and sustain robust relationships with pivotal decision-makers and stakeholders within customer organizations.
Understand customer requirements in areas like business, training, recruitment, and professional growth, offering tailored solutions.
Collaborate internally to prepare precise, competitive, and timely technical and commercial proposals, quotations, and presentations.
Lead customer-facing presentations, negotiate commercial terms, and conduct regular reviews of accounts.
Coordinate client onboarding to ensure clear communication of needs, deliverables, roles, and deadlines among internal teams.
Serve as the central contact for commercial and strategic issues during the contract term.
Work alongside Customer Success, Programs, Product, and Projects departments to monitor customer satisfaction, account health, delivery progress, and risks.
Spot opportunities for contract renewals, upselling, cross-selling, and growing existing accounts.
Monitor industry trends, customer demands, and competitors to help evolve the company’s B2B offerings.
Keep accurate records of leads, opportunities, activities, customers, and revenue forecasts using company systems.
Generate periodic reports detailing pipeline status, sales functions, forecasted revenue, client status, and commercial risks.
When applicable, lead and support B2B team members to meet individual and departmental goals.
Undertake additional related duties as assigned by direct management.

Qualifications and Experience

A bachelor's degree in Business Administration, Marketing, Sales, Education, or related disciplines is required.
A master's degree in Business Administration, Management, Marketing, or a related field is preferred.
At least 7 years of relevant experience in B2B sales, business development, key account management, or commercial operations.
A minimum of 2 years in a leadership or supervisory capacity is advantageous.
Proven track record in managing entire sales cycles and closing business with institutions or corporations.
Experience managing client relationships, renewals, retention, account growth, and upselling.
Preferred sector experience includes Education, EdTech, professional training, consulting, or allied fields.
Experience working with schools, educational institutions, government agencies, or corporate customers is beneficial.
Competence in preparing technical/commercial proposals, quotations, and presentations.

Skills and Competencies

Expertise in B2B sales and business development strategies.
Skilled in consultative selling and providing customized solutions.
Experienced in managing sales pipelines and forecasting revenue.
Strong abilities in key account and customer relationship management.
Competent in assessing customer needs and designing fitting solutions.
Proficient in technical and commercial proposal development.
Capable negotiator with a focus on deal closure.
Experienced in customer retention, renewals, upselling, and cross-selling tactics.
Knowledgeable in market research and competitor analysis.
Excellent presentation, persuasion, and stakeholder engagement skills.
Analytical in sales and customer performance metrics.
Well-organized with strong planning and prioritization capabilities.
Leadership skills including team coaching and performance monitoring.
Proficient with Microsoft Office or Google Workspace suites.
Familiarity with CRM platforms and sales management systems.

Languages

Fluency in both Arabic and English at a professional level is required.

Core Attributes

Result-driven approach
Strong customer orientation
Keen commercial insight
Effective relationship building
Negotiation and influencing capabilities
Strategic planning and thinking
Organizational skills
Clear communication
Collaborative mindset
Effective problem-solving
Decisive decision-making
Accountability and ownership of tasks
Flexibility and adaptability
Leadership and team guidance

Benefits

Health allowance in accordance with company policy.
Work in a supportive and collaborative atmosphere.
Open culture encouraging teamwork.
Opportunities for continuous professional development and career growth.
High degree of autonomy and personal ownership.
Chance to make a meaningful impact.