Automotive Parts Interpreter

About the Role

Join Repco, a highly regarded leader in the automotive sector, as an Automotive Parts Interpreter at our Matamata location. This position involves providing expert technical support and outstanding customer service while working with a knowledgeable and experienced team.

Work Schedule and Environment

• Work Monday to Friday, totaling 42.5 hours per week
• Engage with a friendly, supportive team that values professional growth and development
• Benefit from excellent staff discounts and work within one of the largest automotive brands

Why Work Here

• Performance recognition programs and team incentives
• Inclusive team culture where employees are valued members of the group
• Continuous training and career advancement opportunities to help you reach your potential
• Attractive employee pricing across all associated businesses
• Support for working parents including parental leave top-up allowances
• Paid volunteer leave to contribute to community causes
• Part of a progressive global company striving to maintain market leadership in the automotive aftermarket

Key Responsibilities

• Offer technical advice and support to trade and retail customers utilizing expert knowledge of automotive parts and mechanics
• Establish and maintain strong customer relationships
• Act as a skilled seller and problem solver using updated product knowledge
• Deliver authentic service experiences that create lasting positive impressions
• Handle a busy customer contact phone role effectively
• Prioritize safety at all times for yourself and your team

Candidate Requirements

• Previous experience in automotive parts or mechanical field
• Strong customer service skills paired with sales experience
• Able to communicate technical information clearly to both technical and non-technical audiences
• Effective problem-solving skills with a solutions-oriented mindset and solid computer proficiency
• Proactive team player who can also operate independently
• Flexible availability and possession of a valid driver's licence, manual preferred

Company Overview

GPC Asia Pacific, with a workforce exceeding 8,000 employees across Asia Pacific and more than 60,000 worldwide, owns iconic brands like Repco, NAPA, and McLeod Accessories. We are committed to growth, innovation, and propelling our people forward within a market-leading automotive aftermarket industry.

Equal Opportunity

GPC is an equal opportunity employer that welcomes applications from all backgrounds and does not discriminate based on any protected characteristics. We make employment decisions grounded in individual merit and business relevance.