Automotive Parts Interpreter

About Repco and the Role

Repco, a reputable and widely recognized brand in the automotive sector, is expanding and inviting individuals to elevate their careers with us. We prioritize comprehensive training and support, ensuring our team is experienced and knowledgeable. Join one of the biggest names in the automotive aftermarket industry and be a part of a thriving, inclusive team dedicated to professional growth.

Working Conditions and Schedule

• Work schedule is Monday to Friday, from 8:00 AM to 5:00 PM, totaling 42.5 hours per week.
• Enjoy a friendly and enjoyable team environment with attractive staff discounts.

Employee Benefits and Perks

• Employee recognition programs and team incentives linked to performance.
• An inclusive work culture valuing every team member within the Genuine Parts Company (GPC).
• Ongoing training opportunities and career advancement support to help you reach your potential.
• Discounts across all GPC automotive parts businesses.
• Support for working parents including parental leave top-up allowances.
• Paid volunteer leave to contribute time to charities or community organizations.
• Opportunity to be part of a progressive global company striving to be the leader in the automotive aftermarket.

Key Responsibilities

• Provide authoritative technical assistance to trade and retail customers using expert knowledge of automotive parts and mechanical systems.
• Develop and nurture effective customer relationships.
• Serve as a proficient seller and problem solver, leveraging current product knowledge and information.
• Deliver exceptional, genuine customer service creating memorable engagements.
• Handle busy phone customer service interactions effectively.
• Maintain a strong focus on safety for oneself and colleagues.

Candidate Profile and Requirements

• Previous experience with automotive parts or mechanical systems is essential.
• Strong passion for customer service accompanying some sales experience.
• Ability to communicate technical concepts clearly to technical and non-technical audiences.
• Strong problem-solving skills and solution orientation, complemented by reliable computer skills.
• A proactive, self-motivated team player who also excels working independently.
• Flexible availability and possession of a valid driver’s license; manual license preferred.

About GPC Asia Pacific

GPC Asia Pacific operates as a leading supplier of industrial and automotive aftermarket parts across regions including Australia, New Zealand and Southeast Asia. The group represents iconic brands like Repco, NAPA, and McLeod Accessories, employing over 8,000 people in Asia Pacific and more than 60,000 globally. Our philosophy centers on propelling people forward, emphasizing growth and reach as keys to success.

Equal Opportunity Employment

GPC is committed to fair employment practices irrespective of sex, race, creed, color, religion, marital status, nationality, citizenship, age, pregnancy, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other protected characteristic. Employment decisions are firmly grounded on ability, accomplishments, experience, and conduct among legitimate business considerations.