Assistant Vice President Business Excellence

About Flipspaces

Flipspaces is an innovative design-technology company revolutionizing commercial interiors through a VR-driven platform that enables clients to visualize and collaborate on their spaces live. With comprehensive in-house manufacturing and execution capabilities, Flipspaces has developed over 10 million square feet for startups, enterprises, coworking brands, and global industry leaders. Founded by IIT alumni, the company operates across India, the US, Singapore, and the Middle East with a team of 500 employees spread across 7 offices.

Opportunity Overview

As part of its next growth phase, Flipspaces seeks a General Manager or Assistant Vice President for Business Excellence. The successful candidate will have an entrepreneurial mindset and will be integral in leading revenue growth and operational transformation initiatives. Directly reporting to the Founders’ Office, this role will impact high-value strategic commercial engagements and bolster organizational efficiency and delivery excellence across geographies.

Key Responsibilities

• Lead significant commercial opportunities personally, influencing and negotiating with stakeholders at all levels including Founders, CEOs, PE funds, and global leadership teams.
• Formulate and implement revenue improvement frameworks enhancing win rates and forecast accuracy across the sales pipeline.
• Develop and institutionalize standard operating procedures, governance structures, and process improvements to drive organizational efficiency and customer satisfaction.
• Forge and nurture strategic relationships with corporate CXOs, Founders, real estate developers, and venture capital ecosystems.
• Manage and scale operational cells via build-operate-transfer models, driving standardization and eliminating bottlenecks.
• Lead enterprise-wide transformation initiatives focusing on delivery, procurement, planning, customer success, and technology adoption.
• Enhance project execution quality, timeliness, and accountability ensuring alignment with sales commitments and improved customer experience metrics such as NPS and CSAT.
• Handle major escalations, represent leadership in critical negotiations, and coordinate cross-functional problem solving across Sales, Design, Procurement, Projects, Finance, and Customer Success divisions.

Qualifications and Experience

• A minimum of 10 to 15 years’ experience across enterprise sales, strategic account management, project leadership, or operations with exposure to revenue and delivery functions.
• Demonstrated ability to close large-scale projects with P&L accountability in highly competitive, relationship-focused industries.
• Experience managing cross-functional teams and understanding of supply chain, vendor management, and quality assurance processes.
• Outstanding communication skills along with client management and conflict resolution capabilities.
• Preferred candidates are alumni of premier institutes like IIT, IIM, or ISB.
• Familiarity with finance fundamentals, P&L management, and proficiency in leveraging advanced AI tools is advantageous.

Why Join Flipspaces?

• Opportunity to work at the unique intersection of technology, design, and manufacturing.
• Strong leadership rooted in IIT and startup culture.
• Culture emphasizing high ownership and customer-centricity.
• Chance to contribute to rapid global expansion across multiple regions.