Assistant Store Manager - Platypus Shoes, Napier

Company Overview

Founded in 1998, Platypus Shoes is dedicated to outfitting every customer with the latest footwear from leading brands. We embrace a lifestyle where the experiences you have in your shoes matter most. Part of the Accent Group—the largest footwear group in Australia and New Zealand with over 900 stores and 34 brands including Vans, Skechers, Dr. Martens, Merrell, Timberland, and more—Platypus Shoes celebrates individuality and vibrant living.

Role Overview

The Assistant Store Manager at Platypus Shoes Napier will collaborate closely with the Store Manager to lead a team of enthusiastic casual staff. This role centers on driving sales growth and key performance indicators (KPIs), mentoring team members, and ensuring exceptional customer service. You will influence the store atmosphere's energy and hone your leadership abilities in a dynamic retail setting.

Key Duties

• Partner with the Store Manager to meet sales goals, achieve KPIs and uphold visual merchandising standards.
• Encourage and motivate the team to excel in sales and provide remarkable customer experiences.
• Track and assess store sales data on a daily, weekly, and monthly basis to recognize successes and identify improvement areas.
• Plan rosters and manage wage costs to align with company targets and maximize operational efficiency.
• Coach and mentor team members to maintain high morale, deliver continual training, and prepare for succession.
• Manage inventory levels, maintain store appearance, control shrinkage, and ensure operational excellence.
• Ensure adherence to all Occupational Health & Safety policies and applicable legislation.

Qualifications and Experience

• Previous leadership role such as senior casual, key holder, third in charge (3IC), or supervisor in a busy retail environment.
• Proven leadership skills with a track record of achieving sales and KPI targets.
• Hands-on, proactive management style with a strong 'Make it Happen' drive.
• Excellent communication abilities coupled with a passion for coaching and developing others.
• Operational expertise including stock management and visual merchandising aptitude.
• Genuine passion for elevating the customer experience and working with premium products.

Benefits and Culture

• Enjoy a Sunday to Thursday work schedule providing two consecutive days off for work-life balance.
• Opportunities for professional growth supported by comprehensive training and development programs.
• Access to exclusive employee perks such as discounted gym memberships and health insurance.
• Team discounts of 40% across all Accent Group brands including Platypus, Vans, Hype DC, and Skechers.
• Belong to an inclusive, vibrant, and fun work environment with regular events and leadership gatherings.

Diversity and Inclusion Commitment

Accent Group Limited is dedicated to fostering an inclusive workplace that values diversity across all dimensions including age, gender identity, race, ethnicity, and ability. We honor the Traditional Custodians of the land, including Aboriginal, Torres Strait Islander, and Maori peoples, and strive to provide an equal opportunity environment where all employees can be authentic.