Assistant Store Manager - Dr Martens Brisbane DFO

Role Overview

Join Dr Martens at Brisbane DFO as an Assistant Store Manager, collaborating closely with the Store Manager to lead a group of dedicated casual staff. Your primary responsibilities will involve boosting sales and key performance indicators (KPIs), mentoring and coaching the team, and ensuring top-notch customer service. You'll be instrumental in fostering an enjoyable and dynamic store environment while enhancing your leadership capabilities in a fast-moving retail setting.

Key Responsibilities

• Assist the Store Manager in driving store success by hitting sales goals, KPIs, and upholding visual merchandising quality.
• Inspire and motivate team members to achieve excellent sales results and deliver exceptional customer experiences.
• Regularly review store sales data on daily, weekly, and monthly intervals to recognize achievements and identify areas for improvement.
• Provide coaching and mentorship to staff, promoting high morale, continuous learning, and planning for advancement.
• Manage inventory levels, maintain store organization, implement shrinkage controls, and uphold operational best practices.

Qualifications and Skills

• Experience in senior casual roles, key holding, third-in-charge, or supervisory positions within busy retail outlets.
• Demonstrated leadership ability with a record of meeting or surpassing sales and KPI targets.
• Energetic, solution-focused leadership style characterized by a proactive approach.
• Excellent communication aptitude coupled with a strong passion for coaching team members.
• A sincere dedication to delivering outstanding customer experiences and promoting premium merchandise.

Benefits and Work Culture

• Attain a balanced workweek with a Sunday to Thursday schedule featuring two days off consecutively for healthy work-life balance.
• Opportunity for career advancement supported by comprehensive training and development programs.
• Enjoy generous 40% discounts on various Accent Group brands such as Hype DC, Platypus, Vans, Timberland, Glue, UGG, Dickies, among others.
• Be part of an energetic, inclusive, and innovative team environment that encourages progression.
• Access a range of exclusive employee benefits including bonus incentives, discounted gym memberships, and health insurance options.