Assistant Store Manager at Abercrombie & Fitch / Hollister - Dubai

Overview

The Assistant Store Manager role blends strategic business acumen, operational expertise, creativity, and leadership skills. This position plays a key part in boosting sales by analyzing business performance and ensuring exceptional customer service. The assistant manager also oversees daily store functions such as opening, closing, and optimizing process efficiency.

Key Responsibilities

• Conduct store opening and closing procedures efficiently.
• Manage sales floor and stockroom operations to ensure smooth workflow and outstanding customer experiences.
• Handle staff scheduling, recruitment, and payroll tasks.
• Train and support non-managerial staff to develop their performance.
• Demonstrate strong knowledge of products and brand identity, while actively driving sales.
• Create and maintain appealing visual merchandising displays.
• Use sales and operational reports to make informed decisions.
• Safeguard store inventory and assets through effective control measures.
• Operate point of sale systems for transactions.
• Process and fulfill online order (OMNI channel) requests.
• Represent the company brand and embody its culture and values.

Requirements

• A bachelor's degree or at least one year of supervisory experience in a customer-facing environment.
• Strong analytical and problem-solving capabilities.
• Awareness and commitment to inclusion and diversity.
• Ability to perform effectively in a fast-paced, dynamic setting.
• Excellent team-building and interpersonal skills.
• Self-motivated with a drive to meet targets.
• Capable of managing multiple tasks simultaneously.
• Passion for fashion and knowledge of the industry.

Benefits and Perks

• Quarterly bonus incentive program rewarding performance.
• Annual paid return flight ticket.
• Merit-based salary increase following annual performance reviews.
• Paid time off and three paid compensatory days.
• Employee merchandise discount on products.
• Comprehensive medical, dental, health, and life insurance plans.
• Access to confidential mental and behavioral health counseling through an associate assistance program.
• Support programs including fertility, adoption assistance, and parental/adoption paid leave.
• Membership to wellness applications to promote mental health.
• Ongoing training and development opportunities.
• Clear career growth paths with promotion from within encouraged.
• A diverse and inclusive workplace culture that celebrates individuality.
• Some benefits become available after probation completion.

About the Company

Abercrombie & Fitch Co. is a global, digitally focused retail company specializing in apparel and accessories targeting children through millennials. The company operates well-known brands like Abercrombie and Hollister, committed to delivering quality, comfort, and style across multiple regions including North America, Europe, Asia, and the Middle East. The company supports its customer base through omni-channel retailing including physical stores and online platforms.