Assistant Operations Manager/Operations Manager

About the Company

Coliwoo, founded in 2019 as a subsidiary of LHN Group, is one of Singapore’s first movers in the purpose-built co-living space and a leading local operator in this segment. Its properties are designed to offer comfortable private rooms with modern amenities for daily living, alongside shared social spaces such as lounges that encourage community building among residents from diverse backgrounds.

In support of Singapore’s net-zero ambitions, the company also focuses on sustainability by upgrading underused buildings and adopting green technologies such as solar panels and EV charging infrastructure. Through this blend of comfort, community, and environmental responsibility, Coliwoo aims to set new benchmarks for urban living while supporting sustainable development in Singapore.

Job Responsibilities

• Take overall ownership of the property’s day-to-day operations and ensure smooth, efficient functioning.
• Oversee facilities and maintenance activities on a daily basis.
• Contribute to ad-hoc projects and carry out feasibility assessments when required.
• Develop standard operating procedures and work toward key performance targets.
• Prepare annual budgets, manage operating costs, and plan improvement and maintenance works.
• Lead and coordinate the front office, operations, housekeeping, security, and maintenance teams to support seamless daily operations.
• Evaluate existing processes and workflows to improve tenant satisfaction.
• Manage tenant complaints, document feedback, and implement corrective actions to address issues.
• Build and maintain positive working relationships with landlords, tenants, vendors, and contractors.
• Carry out routine property inspections and arrange preventive maintenance to keep the premises in good working condition.
• Ensure adherence to safety standards, building regulations, and all applicable statutory requirements.
• Participate in the CERT team and support the planning and execution of drills, exercises, and training sessions as scheduled.
• Handle other duties assigned by management as needed.

Requirements

• A degree in Hospitality, Business, Management, or a closely related discipline is required.
• At least 5 years of relevant experience in hospitality, especially room operations, or in property management.
• Strong leadership ability and comfort working in less structured environments.
• Sound analytical, organisational, and problem-solving capabilities.
• Effective team player with strong interpersonal communication skills.
• Able to address and resolve conflicts fairly and productively while staying aligned with company values.
• Results-oriented and capable of performing well in a fast-moving environment.
• Skilled at building and maintaining efficient operating systems that support business needs.
• Comfortable handling multiple priorities and collaborating across different business functions.

Additional Information

Coliwoo’s official website is Coliwoo.com.

Only candidates selected for the next stage will be contacted.