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Assistant Manager / Manager - Key Account Management (Ecommerce)
Del Monte Foods Private Limited
Gurugram, Haryana, India · Full Time
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- Experience
- 3+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 4 hours ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Job description
About the Role
The position aims to efficiently manage all front-end operations associated with servicing ecommerce accounts and maintaining strong client relationships to drive and expand business revenue.
Key Responsibilities
- Collaborate closely with supply chain and account operations teams to enhance business efficiency metrics such as stock availability and order fulfillment rates.
- Maintain commercial discipline by ensuring timely payment collections and conducting quarterly reconciliations alongside the commercial team.
- Manage claims within budget limits and ensure monthly settlements with the commercial team.
- Lead strategic negotiations and finalizations of Terms of Trade (TOTs) and agreements with support from relevant teams.
- Drive high-level alignment with key accounts through top-tier engagement.
- Develop and implement tailored business strategies and roadmaps for individual accounts, including planning and executing strategic initiatives.
- Conduct Joint Business Planning (JBP) and review sessions every 30, 60, and 90 days with accounts.
Qualifications & Requirements
- Minimum of 3 years’ experience managing key accounts within the Fast-Moving Consumer Goods (FMCG) industry.
- Expertise in handling major key accounts such as Zepto, Blinkitt, Swiggy Instamart, Amazon, and similar ecommerce platforms.