Assistant Manager - Customer Due Diligence (UAE National)

Job Overview

The Assistant Manager - Customer Due Diligence (CDD) position involves ensuring comprehensive and compliant review processes related to customer onboarding and ongoing due diligence within the organization. This role requires close coordination with multiple internal teams and direct engagement with customers to clarify compliance requirements.

Key Responsibilities

• Conduct thorough CDD reviews of client documentation, perform risk assessments, conduct screening activities, complete CDD documentation, and carry out transaction monitoring in compliance with internal policies and guidelines.
• Oversee and finalize CDD cases related to onboarding, triggered events, and periodic reviews ensuring timely conclusion.
• Liaise with Compliance teams, Operational Risk Committees (OPC ARC), and Risk Management Committees (RMC) as necessary.
• Provide guidance and support to CDD analysts on handling review queries to enhance the accuracy and quality of Know Your Customer (KYC) checks.
• Work alongside analysts to engage directly with customers for detailed clarifications regarding guidelines and regulatory requirements.
• Manage and resolve issues or escalations raised by customers or Relationship Managers (RMs) concerning the CDD case reviews.