Assistant Manager (Casino Market Development) - Asian Market

About the Role

Join Marina Bay Sands and propel your career alongside industry experts in a dynamic environment focused on excellence and growth in the casino market sector. This position focuses on developing the Asian market with a strong emphasis on leadership, customer engagement, and strategic planning.

Key Responsibilities

• Collaborate effectively with the Market Development sales team to drive business within targeted markets.
• Foster a culture of communication, teamwork, and knowledge sharing aligned with Marina Bay Sands' core values.
• Take charge of your own professional growth and development.
• Work in alignment with senior leadership’s vision and business objectives.
• Partner across teams and departments to create a business-focused and people-centric organization.
• Maintain and protect Marina Bay Sands' brand integrity and reputation.
• Promote the Marina Bay Sands Integrated Resort and raise awareness of Las Vegas Sands and its affiliated properties.
• Grow and manage assigned client portfolios through personalized sales strategies compliant with company policies.
• Build strong professional relationships with new and existing customers to boost visitation.
• Ensure exceptional customer experiences at every interaction point.
• Manage budgets and complimentary offerings according to customer reinvestment strategies to meet profitability goals.
• Analyze target market demographics, culture, behavior, and competition to inform business strategies.
• Support timely execution of market-specific initiatives with clear objectives and accountability.
• Contribute actively to strategic planning to identify growth opportunities and enhance profitability.

Qualifications and Experience

• Diploma or degree in hospitality or a related field is preferred.
• Previous experience in sales, business development, relationship marketing, or hospitality is advantageous.
• Highly motivated, self-directed, and sales-driven within a collaborative team environment.
• Customer-focused with a strong commitment to hospitality and service quality.
• Excellent organizational and time management skills.
• Ability to multitask effectively and prioritize responsibilities.
• Positive approach to overcoming challenges and resolving obstacles.
• Skilled at managing conflicts and solving problems in a culturally diverse setting.
• Advocate for a culture of collaboration, continuous learning, and adaptability.
• Proactive in seeking personal and professional growth opportunities.
• Proficient in Microsoft Office applications including Word, Excel, Outlook, and PowerPoint.
• Flexible to work various shifts including mornings, afternoons, nights, and public holidays.

Additional Information

Marina Bay Sands is committed to fostering diversity, equity, and inclusion and provides equal employment opportunities reflecting its growth ambitions in Singapore. All employees are expected to adhere to company rules, policies, and ethical standards.