- Experience
- 2–3 yrs
- Salary
- —
- Openings
- 1
- Posted
- 1 day ago
- Work mode
- Work from home
- Education
- Bachelor's degree
- Resume
- Required to apply
Job description
Role Overview
As the leader of our regional teams, you are a pivotal part of our operational success. You will manage and inspire local teams across up to 10 studios in southern Germany, including locations such as Stuttgart, Nuremberg, and multiple Munich studios.
Key Responsibilities
- Lead and motivate local teams to achieve operational excellence.
- Ensure adherence to quality standards through effective process management.
- Serve as the key liaison between administrative staff and studio operations, ensuring smooth information flow and implementation of strategic directives.
- Act as the main contact for therapists and reception staff, fostering employee satisfaction and supporting professional development.
- Oversee personnel and shift planning to guarantee efficient and employee-friendly scheduling.
- Assist in resolving complex customer inquiries and uphold superior customer service across all studios.
- Train teams on membership sales techniques to strengthen long-term customer relationships.
Qualifications and Experience
- Completed degree in business administration or an equivalent qualification (at least a bachelor’s degree).
- Minimum 2-3 years in a leadership position such as Area Manager, Regional Manager, Sales Manager, or Operations Manager.
- Experience in startups or hospitality sectors is advantageous but not mandatory.
Skills and Competencies
- Strong leadership abilities with a talent for motivating and developing teams.
- Exceptional organizational and coordination capabilities.
- Passion for delivering outstanding experiences to both customers and employees.
- Excellent communication and interpersonal skills, including empathy.
- Ability to confidently handle challenging situations with a focus on solution-oriented approaches.
- Fluency in German and English, both spoken and written.
- Willingness to travel regularly to assigned locations, with consistent onsite presence.
Benefits
- Opportunity to influence company strategy in an early-stage, flat organizational structure that nurtures leadership.
- Be part of a meaningful mission promoting self-care and mindfulness across Europe, establishing the brand as a leader at the intersection of wellness and health.
- Steep learning curve and chance to collaborate with a dynamic founding team in a fast-paced environment.
- Enjoy a 50% discount on massages in all new: soul studios as part of employee self-care benefits.
Additional Information
If you are eager to contribute to making people's lives healthier and happier and desire the freedom and trust to propel an entire organization, this is your opportunity. Join our motivated team with a rapidly growing business model and purpose-driven mission. Use your expertise to empower the organization to achieve its goals while maintaining a top employer status.