Appointment Setter for Catering Events

About SK Nanda F & B

SK Nanda F & B is a catering and food services company committed to providing exceptional culinary experiences for a wide range of events. Based in New Delhi, the organization caters to corporate events, private parties, and large gatherings, offering dependable service and customized menu choices. The team prioritizes strong client relationships, punctual delivery, and meticulous attention to every detail.

Role Overview

We are searching for a full-time Appointment Setter located on-site in New Delhi. This position is responsible for reaching out to prospective and existing clients to arrange appointments and consultations for catering services. Key duties include follow-ups on inquiries via phone, email, and online channels; maintaining and updating appointment calendars; coordinating with sales and operations departments to confirm bookings; and ensuring all event-related details are accurately captured.

Key Responsibilities

• Qualify leads and obtain essential event information.
• Accurately record data in CRM or tracking systems.
• Organize and communicate appointments clearly.
• Respond promptly and professionally to client queries.
• Collaborate effectively with internal teams for smooth event coordination.

Required Qualifications

• Proven experience in scheduling and managing appointments across multiple clients or events.
• Competence in lead generation, including following up on inquiries and conducting outbound outreach.
• Excellent communication and customer service abilities, with a professional demeanor on calls and clear written communication.
• Basic knowledge of scheduling tools, spreadsheets, or CRM software for managing client information.
• Strong organizational skills and detail-oriented approach to handling multiple bookings and deadlines.
• Willingness to work on-site in New Delhi within a dynamic team environment.

Additional Information

• Experience in catering, hospitality, or event management support is advantageous.
• Minimum educational qualification: high school diploma. Certifications or degrees in hospitality, business, or similar fields are preferred.