Analyst - Client Relationship Management in Global Banking & Markets Operations

About the Role

The Global Banking & Markets division delivers extensive services to sophisticated hedge funds, institutional clients, and broker-dealers. As an Analyst or Associate within Client Enablement, you will be a key strategic partner supporting the Client Services team by handling crucial daily activities aligned with client and desk requirements. The role requires technical expertise, proactive problem-solving abilities, and managing the core client engagement activities to ensure operational excellence, control risk, and provide insightful data analysis that supports the Prime Services strategy. This job blends finance and technology to improve client experience through automation and high-quality service.

Key Responsibilities

• Assist Client Service Managers in onboarding institutional clients by coordinating between Financing, Sales, Operations, and Legal teams to deliver a unified "One Goldman Sachs" experience.
• Compile detailed due diligence packages for client reviews, collaborating across various Goldman Sachs teams to update policies and control documents.
• Support strategic projects, including implementing AI to automate processes, refreshing team documentation, and monitoring client-related events.
• Oversee daily client notices for Prime clients, maintain client pricing schedules, and handle account modifications across asset classes including equity, fixed income, synthetic prime, and cleared derivatives.
• Serve as the primary contact between clients and internal Operations and Engineering teams to resolve margin discrepancies rapidly.
• Support onboarding of clients onto Goldman Sachs' marketed products that contribute to business growth and profitability.
• Maintain in-depth knowledge of Prime Services products and relevant regulatory frameworks.
• Work closely with Sales to stay updated on market and exchange developments impacting rates and benchmarks.
• Engage continuously with Client Services, Risk, and Consulting teams to understand key business indicators and client-related agendas.
• Identify and escalate operational or reputational risks related to client activities, with special attention to large transfers, outstanding breaks, and client behavior patterns.
• Ensure compliance with internal controls and adhere strictly to global regulatory standards.
• Assist in enhancing risk controls especially related to client escalations and market fluctuations.

Candidate Profile

• 1 to 3 years of experience in financial services, preferably within Prime Brokerage, Operations, or middle-office roles.
• Familiar with the lifecycle processes of securities lending, margin management, and derivatives clearing.
• Strong proficiency with Microsoft Excel, Outlook, and PowerPoint for communication, data analysis, and presentations. Basic knowledge of AI tools aiding process automation is advantageous.
• Experience using market and financial platforms such as Bloomberg, Traiana, Markit, or CTM is a plus but not mandatory.
• Analytical skills to diagnose operational inefficiencies, detect systemic issues, and innovate workflows.
• Excellent verbal and written communication skills capable of translating complex processes for varied audiences.
• Resilience and adaptability in demanding, fast-moving environments with evolving client and market demands.
• Strong sense of ownership and ability to deliver solutions independently.
• Bachelor's degree in Finance, Economics, Business, or related quantitative discipline preferred.

About Goldman Sachs

Goldman Sachs, established in 1869 and headquartered in New York, is a foremost global investment banking, securities, and investment management firm with a worldwide network. We prioritize diversity and inclusion, fostering professional and personal growth through training, networks, wellness initiatives, and mindfulness programs. We strive to accommodate all candidates including those with disabilities throughout the recruitment process.