Admitting Clerk - Pre-admission Clinic at Holland Centre

Job Overview

This role involves ensuring precise and comprehensive documentation for all inpatient and outpatient admissions, educating newly admitted patients about hospital policies and procedures, and managing bed assignments for new patients at the pre-admission clinic.

Key Responsibilities

• Create accounts for Pre-Admission, Same Day Surgery, and Recurring patients, and process all admissions in the patient care system.
• Confirm inpatient arrivals and surgery schedules and respond to telephone inquiries.
• Track patient flow across various departments involved in pre-testing clinics.
• Perform Midnight census processing and organizational filing tasks.
• Compile and process charts pertinent to patient admissions.
• Support duties at the Operating Room Booking Desk as necessary.

Required Qualifications and Skills

• Completion of Grade 12 education.
• Post-secondary coursework in business or secretarial studies.
• Proficiency in computer applications including Windows and Microsoft Word.
• Typing capability of at least 40 words per minute with an error rate under 5%.
• At least two years of experience working in a busy clinic reception area, preferably within a hospital or healthcare environment.
• Strong multitasking and prioritization skills working independently under pressure in a fast-paced setting.
• Effective communication skills, both verbal and written, along with excellent customer service skills and attention to detail.
• Good interpersonal skills with the ability to collaborate with diverse individuals.
• Exceptional organizational abilities.
• Prior experience in admitting or OR booking scheduling is highly advantageous.