Administrative Assistant - Business Enablement Centre (Toronto)

Overview

Join a leading global organization as an Administrative Assistant within the Administrative & Workplace Services (AWS) team, supporting critical business enablement functions that maintain organizational efficiency. This role involves collaboration across multiple teams to supply necessary knowledge, resources, and tools that help the company provide exceptional client service, compete successfully in the marketplace, and support sustainable growth and profitability.

Key Responsibilities

• Support client engagement management including tracking and reporting time and expenses.
• Assist engagement teams with financial processes, provide reports, and manage billing.
• Create and format documents and presentations adhering to company branding guidelines.
• Organize travel arrangements including air and ground transportation using company online platforms and coordinate related logistics.
• Coordinate meetings and events including technological and catering requirements.
• Respond to customer requests nationally within a team environment and actively anticipate client needs to exceed expectations.
• Occasionally work overtime as required.

Skills and Attributes

• Team-oriented mindset committed to fostering a positive and effective team culture.
• Strong customer-service focus ensuring satisfaction and responsiveness.
• Adaptability to changing work tasks and environments while maintaining professionalism.
• Capability to perform well under pressure and tight deadlines in a fast-paced setting.
• Effective written and verbal communication abilities.
• Excellent time management and strong organizational skills.
• Ability to develop and maintain professional relationships for efficient collaboration.
• Sound judgment with regard to handling confidential and sensitive information.
• Capacity to juggle multiple priorities and meet unexpected deadlines.
• Proactive attitude toward ongoing learning and skill development.
• Adept at utilizing emerging technologies including artificial intelligence to streamline processes, improve productivity, and support smarter teamwork and decision-making.

Qualifications

• Post-secondary education or equivalent relevant experience.
• Proficient in Microsoft Word, Excel, and PowerPoint with a capacity to learn customized software and tools.

Preferred Experience

• Basic knowledge of financial principles related to billing chargeable time.
• Experience working in professional services firms.
• Familiarity with AI applications and tools.

Compensation and Benefits

Competitive salary based on performance and experience within the range of CAD 52,000 to CAD 78,000 annually (Toronto). Comprehensive benefits package includes medical, prescription drug, and dental coverage, defined contribution pension plan, generous vacation and paid personal days, statutory holidays, plus firm paid days off providing extended weekends throughout the year.

Additional perks include learning opportunities for career development, supportive coaching from engaged colleagues, flexibility to work in a way that suits individual needs, and a discretionary bonus program.

Inclusivity Commitment

The employer promotes a diverse and inclusive workplace, valuing varied perspectives and backgrounds, and commits to equitable policies supporting gender equity, racial justice, neurodiversity, accessibility, and Indigenous inclusion.

Additional Information

Occasional overtime is required. The hiring process uses AI tools to enhance efficiency but retains human decision-making. The company does not accept unsolicited resumes from recruitment agencies.