Administration Officer - Maternal Fetal Medicine Teams

Overview

The Royal Women’s Hospital, one of Australia's most respected tertiary care centers dedicated to women and newborn health, is seeking a part-time Administration Officer to join its Maternal and Fetal Medicine Teams. This ongoing role (0.8 EFT) based at the Parkville campus supports multiple specialist maternity services, requiring presence on a rotating Monday to Friday schedule, including essential support on Tuesdays and Thursdays.

Role and Team

The Maternal and Fetal Medicine Service offers comprehensive multidisciplinary care for women facing complex or high-risk pregnancies. The team includes obstetricians, midwives, physicians, sonographers, social workers, and allied health professionals collaborating to provide evidence-based, coordinated care. The Administration Officer will facilitate smooth clinic operations by managing patient bookings, registrations, and ensuring professional, compassionate service and efficient clinic flow.

Key Responsibilities

• Coordinate patient appointments and manage scheduling logistics for various specialist maternity clinics.
• Deliver excellent reception, telephone, and administrative assistance to patients, families, and clinical staff.
• Ensure clinic operations run efficiently by maintaining accurate patient records and supporting patient flow management.
• Collaborate closely with multidisciplinary teams to help coordinate patient care pathways and enhance patient experiences.

Candidate Profile

The ideal candidate is highly organized, adaptable, customer-oriented, and enjoys working in a dynamic healthcare setting. They possess strong interpersonal skills, meticulous attention to detail, and thrive in a supportive team environment dedicated to outstanding patient care.

Requirements

• Proven experience in administration or customer service roles.
• Strong organizational skills with an ability to juggle competing priorities.
• Excellent communication, interpersonal, and client service abilities.
• Proficient computer skills with accurate data entry.
• Capable of working independently and collaboratively within multidisciplinary teams.
• A positive, flexible, and proactive approach to supporting busy outpatient services.

Benefits

• Pro-rata salary range $69,425 to $76,764 per annum plus superannuation and salary packaging benefits up to $11,660 annually.
• Five weeks of annual leave pro-rated for part-time employment along with a 17.5% leave loading and options for purchasing additional leave.
• Comprehensive wellness programs, including financial, lifestyle, and health discounts.
• Excellent transport options including public transport and on-site cycling facilities.
• Access to amenities such as onsite retail, post office, eateries, library, and nearby daycare centers.
• Supportive work culture with mentoring, learning, and career development opportunities.

Additional Information

The Royal Women’s Hospital highly values inclusion and diversity reflecting the communities it serves. It encourages applications from Aboriginal and Torres Strait Islander peoples, LGBTQIA+, culturally and linguistically diverse individuals, people with disabilities, and all age groups. The organization maintains commitments to gender equity, child safety, and supports awareness around family violence issues. All appointment offers are subject to satisfactory criminal history and working with children checks, and clinical staff must comply with vaccination requirements including COVID-19 and influenza.

Applicants needing adjustments during the recruitment process or requiring the position description in accessible formats are welcome to contact the hiring team. The hospital recognizes not all candidates may meet every criterion, and relevant experience will be considered.

Application Process

Interested candidates are encouraged to apply promptly by the closing date, 6 August 2026. For confidential queries, contact Unit Manager Jemma Rawlins at 0421 318 191 or jemma.rawlins@thewomens.org.au.