Accounts Receivable Officer

Role overview

An opportunity is available for an Accounts Receivable Officer in Australia, supporting a well-established fire protection solutions business. The role is fully remote and part-time, with a strong focus on accuracy, follow-through, and customer communication. You will help keep incoming payments on track, maintain clean debtor records, and support a steady accounts receivable workflow that protects cash flow and operational stability.

This is a detail-focused position suited to someone who works well independently, stays organized, and can confidently handle payment-related conversations with customers. You will collaborate with internal teams and external clients to clear billing issues, monitor overdue balances, and contribute to ongoing process improvements in a structured yet flexible home-based environment.

Key accountabilities

• Maintain the accounts receivable ledger and ensure entries are current and accurately posted.
• Contact customers by phone and email to follow up overdue invoices in a courteous, professional manner.
• Send payment reminders and statements, and support timely debt collection activities.
• Match incoming receipts to customer accounts and reconcile balances within the accounting system.
• Look into payment variances, billing errors, and customer account questions, then work toward resolution.
• Prepare debtor ageing reports and share status updates and insights with management.
• Escalate overdue accounts according to internal credit control rules and procedures.
• Partner with other teams to settle invoice disputes and improve billing accuracy.
• Contribute ideas and support improvements to collections efficiency and accounts receivable processes.

Experience and skills required

• Background in accounts receivable, credit control, finance administration, or a similar accounting role.
• Clear communication and negotiation ability for handling payment follow-ups and account discussions.
• Strong attention to detail, numerical accuracy, and solid organizational habits.
• Ability to juggle several tasks, work to deadlines, and stay productive in a remote setting.
• Familiarity with accounting software; experience with Xero or similar tools is an advantage.
• Good computer skills, including use of spreadsheets and digital finance systems.
• Capability to work independently while staying responsive and connected with remote colleagues.
• Professional, proactive, and resilient approach when dealing with overdue accounts and customer queries.

Working arrangement and benefits

• Part-time schedule of 4 hours per day, Monday to Friday, during AEST business hours.
• Fully remote role with the flexibility to work from home and no commuting.
• Opportunity to support an established, industry-leading fire protection solutions company.
• Exposure to structured finance workflows and modern accounting platforms.
• Supportive, collaborative remote team environment.
• Compensation aligned with experience and the scope of the role.
• A stable long-term opportunity to deepen expertise in finance and credit control.

Application and processing notes

This vacancy is being managed on behalf of a partner company, which handles all applications and next steps. Shortlisted candidates are selected through an AI-assisted matching process, after which the employer’s internal team manages interviews, assessments, and final hiring decisions.

Data privacy notice

By applying, you consent to your personal data being used to assess your suitability for the role and shared with the hiring employer as part of the recruitment process. The processing is based on legitimate interest and pre-contractual measures under applicable data protection laws, including GDPR. You may request access, correction, deletion, or objection to processing at any time.

AI tools may be used to support parts of the hiring workflow, such as screening applications, reviewing resumes, or identifying inconsistencies in submitted information. These tools assist the recruitment team but do not replace human judgment, and the final hiring decision is made by people.