Account Receivable Specialist

About fal

fal is a pioneering generative media platform that supports the development and scaling of AI products by providing the infrastructure, tools, and model access necessary for teams to transition from concepts to production without compromise. As the foundation enabling high-performance AI-native products through orchestration and observability, fal empowers developers and enterprises and is shaping the future of generative media across rapidly expanding markets.

Role Overview

This position centers on managing the cash flow cycle to ensure smooth operations in a fast-growing startup environment. The Account Receivable (AR) Specialist will take comprehensive responsibility for collections, maintaining customer relationships, and crafting transparent reporting and processes that enable proactive financial management. Positioned at the nexus of Finance, Sales, Operations, and Customer Success, this role requires a commitment to replacing operational chaos with efficient, scalable systems.

Primary Responsibilities

• Manage the entire Accounts Receivable cycle, including invoice creation, payment monitoring, and account reconciliation.
• Diligently monitor aging reports and proactively address overdue invoices to prevent issues.
• Maintain precise customer account records and promptly resolve billing inconsistencies.
• Assist with the month-end close procedures related to AR and cash applications.
• Develop and implement strategies to reduce Days Sales Outstanding (DSO) and expedite cash collections.
• Establish genuine partnerships with customer accounts payable teams to resolve payment delays effectively.
• Judiciously escalate high-risk or delinquent accounts while preserving client relationships.
• Detect potential payment risks by analyzing trends before they result in write-offs.
• Utilize collections automation tools to streamline outreach and monitor performance metrics.
• Collaborate with Finance leadership to enhance AR processes, reporting systems, and internal controls.
• Work jointly with Sales to ensure billing accuracy from the initial invoice onward.
• Contribute to building a practical and scalable AR playbook tailored for a high-growth startup environment.
• Prepare weekly reports on AR aging and collection activities for executive leadership.
• Monitor and report key performance indicators such as DSO, collection effectiveness, and outstanding balances as personal success metrics.
• Support audit processes and maintain meticulous documentation for compliance purposes.

Required Qualifications

• A minimum of 3 years experience in Accounts Receivable, Billing, or Collections roles.
• Familiarity and comfort working within SaaS, technology, or startup ecosystems.
• Comprehensive knowledge of AR workflows, collections strategies, and cash application methods.
• Experience with ERP or accounting software systems.
• Strong communication and negotiation skills, including a proactive approach to client outreach via phone.
• Highly organized with acute attention to detail and ability to manage multiple deadlines in a dynamic setting.

Preferred Skills

• Practical experience using AR automation tools such as Tesorio or comparable platforms.
• Background supporting enterprise or business-to-business (B2B) customers.
• Understanding of SaaS billing frameworks, contract management, and revenue operations.
• Competency in leveraging AI technologies to accelerate data analysis and reporting processes.
• Proven collaboration experience across Sales and Operations teams.

Why Join fal?

• Opportunity to establish the financial backbone of a rapidly expanding AI startup from inception.
• Engage with a mission-focused, agile team that values practical delivery and collaboration.
• Gain significant responsibility and influence over vital financial operations.
• Competitive salary range from $100,000 to $140,000 along with equity and a comprehensive benefits package.