Account Manager - New Zealand

About the Company and Team

Netflix is a global entertainment platform serving more than 300 million paid memberships across over 190 countries, offering TV shows, movies, and games in many genres and languages. The Ads organization is building a premium advertising solution that helps brands reach highly engaged audiences while giving members a high-quality ad experience. In New Zealand, the ads team is still in an early-growth phase and is now scaling quickly, making this a key moment to join and help shape the business.

Role Overview

Netflix is hiring an Account Manager to support the growing Netflix Ads team. This person will own the pre-sales and post-sales campaign workflow in close partnership with Netflix Sales Partner(s), helping with RFP responses, media plan creation, campaign setup, performance tracking, and client service.

What You Will Do

• Work alongside Sales Partners to understand client objectives and deliver strong service.
• Run weekly pipeline and pacing discussions to review upcoming launches and live campaign performance.
• Create media plans and help prepare RFP responses covering packaging, pricing, targeting, and related details.
• Lead campaign kickoff conversations and coordinate collection of launch materials from clients.
• Coordinate with cross-functional teams to produce custom creative assets.
• Collaborate with Ad Operations to ensure accurate order implementation and resolve technical issues.
• Monitor campaign delivery and work with clients on optimization actions when needed.
• Share campaign performance updates, including final wrap reports after campaigns close.
• Handle campaign escalations and help develop longer-term fixes to avoid repeat issues.
• Build a strong working knowledge of ad products, sponsorship options, targeting capabilities, and ad policies.
• Support monthly billing and invoicing activities with clients and finance.
• Develop productive relationships with clients and agency partners.

What We Are Looking For

• At least 5 years of experience in account management and/or sales planning within digital media, preferably focused on video advertising.
• Hands-on experience with sales operations tools such as CRM, OMS, and ad servers.
• Good understanding of digital media sales models and marketplaces, including Direct IO, Programmatic Guaranteed, and PMP.
• Strong verbal and written communication abilities.
• Analytical and strategic thinking skills, with the ability to turn data into clear takeaways for different stakeholders.
• Solid project management skills and the ability to juggle multiple requests at once.
• Exposure to advertising research and verification tools such as Nielsen, ComScore, Moat, Integral Ad Science, DoubleVerify, and Kantar.

Additional Information

If you need an accommodation or adjustment during the hiring process because of a disability or for any other reason, you can request support from your recruiting partner.

Netflix is an equal opportunity employer and values diversity and inclusion. Hiring decisions are made without discrimination based on race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

This role is based in Sydney, New South Wales, Australia, and is a full-time onsite position.

No salary, stipend, duration, start date, or application deadline was provided in the source.