Account Manager, Live Operations - TikTok Shop

About the Role

Join the pioneering force behind TikTok Shop, shaping the next generation of content and creator-driven commerce in the United States. TikTok, with over a billion dedicated users, offers a unique platform where trends start and meaningful connections between brands, creators, and shoppers flourish. This role focuses on expanding enterprise partnerships and boosting topline revenue growth within TikTok's US Commerce sector.

Key Responsibilities

• Collaborate with category leadership to pinpoint and prioritize high-potential sellers for TikTok Shop, managing the entire business development lifecycle.
• Build and nurture a robust pipeline of qualified prospects by evaluating opportunity size, platform readiness, creator involvement, and ability to execute content commerce strategies.
• Understand deeply the TikTok category landscape and target brands to craft compelling pitch materials and strategies achieving the best brand outcomes.
• Work closely with cross-functional teams to streamline brand onboarding and integration, accelerating pipeline progression and driving seller growth.
• Develop reports and analysis to monitor seller onboarding and optimize processes for enhanced results.
• Partner across teams to align resources and maximize seller acquisition achievements.

Qualifications

• At least 3 years in business development, vendor acquisition, or sales within retail, marketplace, or e-commerce platforms.
• Experience collaborating with consumable brands and sellers or comparable expertise.
• Proven ability to engage and influence executive leadership in B2B environments with strong negotiation skills.
• Experience managing scalable processes to meet monthly and quarterly objectives with analytical insights for continuous improvement.
• Preferred: Quick adaptability, resilience, structured and innovative thinking, strong data acuity, and excellent cross-team communication skills.

About TikTok

TikTok stands as the premier destination for short-form mobile videos globally, with a mission to spark creativity and deliver joy. Headquartered in Los Angeles and Singapore, TikTok operates worldwide with a commitment to a diverse and inclusive environment, fostering creativity and connection.

Diversity and Inclusion

TikTok celebrates diverse perspectives and inclusivity, cultivating a workspace that mirrors its global community and embraces unique experiences and voices.

Accommodation

TikTok is dedicated to inclusive hiring practices, providing reasonable accommodations for candidates with disabilities, pregnancy, religious beliefs, or other protected reasons. Assistance can be requested during recruitment processes.

Compensation and Benefits

The position’s annual salary range in Los Angeles is between $151,050 and $273,600, adjusted by qualifications, experience, and location. Compensation includes potential bonuses, stock units, and a comprehensive benefits package effective from day one, including medical, dental, vision insurance, 401(k) matching, paid leave, disability coverage, and well-being programs. Additional paid holidays, sick days, and personal time off are provided, with accruals increasing by tenure. Benefit plans may be subject to change.

Additional Information for Los Angeles Candidates

Qualified applicants with conviction records will be fairly considered in compliance with relevant ordinances and acts. Certain job duties involving client interaction, handling confidential information, and sound judgment may influence employment decisions.