Account Executive / Sr. Account Executive, Group Tickets & Hospitality

About the Role

As an Account Executive or Senior Account Executive focused on Group Tickets & Hospitality, you will drive sales for group ticket packages, premium hospitality areas, and suite inventory. The position centers on relationship-building, persuasive communication, and consistent sales execution to help the department meet revenue targets.

Key Responsibilities

• Sell group tickets, nightly suites, and group hospitality spaces while working toward assigned revenue targets.
• Apply effective sales and service practices, including prospecting, networking at outside events, and lead generation.
• Create, plan, and deliver new theme night experiences.
• Renew group accounts and build strong, long-term relationships with key contacts.
• Make and complete at least 50 sales calls each day using cold outreach, prospecting, and referrals from current customers.
• Meet with the Group Sales Director every two weeks and provide clear updates on pipeline activity, prospecting, sales performance, event recaps, and account management.
• Handle sales activity both in the office and in the field.
• Meet prospects and customers during home games and support event fulfillment and group servicing when scheduled.
• Use the CRM system to manage contacts, track pipeline activity, and keep records accurate and current.
• Carry out any other duties assigned by the Director, Group Tickets & Hospitality.

Required Skills and Qualifications

• Comfort using computers and common office software such as Word, Excel, and Outlook, along with standard office equipment like copiers, printers, telephones, and computers.
• Strong written and verbal communication skills with the ability to work collaboratively and respectfully with others.
• Excellent organization and time management skills, including the ability to manage detailed work, multitask, and meet strict deadlines.
• Professional judgment, discretion, integrity, and accountability.
• Consistent, punctual, and dependable attendance.

Requirements

• Must be 18 years of age or older by the start date.
• Bachelor’s degree or an equivalent level of education.
• At least 2 years of prior experience in sales, fundraising, and/or event planning; sports sales experience is preferred.
• Previous CRM experience, with the ability to use it according to company standards and procedures.
• Strong administrative ability, organization, time management, and customer service skills.
• Bilingual English/Spanish ability is an advantage.
• Ability to communicate professionally with the public.
• Ability to travel around the ballpark during home games and escort prospective customers through different seating areas.
• Availability to work flexible hours, including evenings, weekends, holidays, and extended shifts as needed.
• Willingness to travel as required.
• Ability to move through various areas of the ballpark for extended periods during games and events, and lift and carry up to 25 pounds.
• Must successfully complete all post-offer and pre-employment checks, including a background check.

Compensation and Benefits

The base pay for this full-time position is $22.06 per hour under California pay transparency rules. In addition, the role is eligible for commission if goals are met. Final pay may vary based on work experience, education, job-related skills, and other relevant hiring factors.

Benefits may include medical, dental, and vision coverage; a 401(k) plan with employer match plus an automatic Safe Harbor contribution; basic life insurance with an option to buy supplemental life insurance; pet insurance; generous paid time off and holiday benefits; paid employee parking; onsite barista service; employer-provided tickets to home games; onsite experiences; discounts on food and retail; work-from-home Fridays during the off-season and when the team is on the road; and a smart casual dress code. Benefit availability depends on eligibility and official plan terms, which may change.

Additional Information

This position is based in the Ticket Sales & Services department and reports to the Director, Group Tickets & Hospitality. The role is classified as full-time and non-exempt.

The organization is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. Applicants from all backgrounds are encouraged to apply, including those who may not meet every qualification but are excited about the mission. Transferable skills and enthusiasm are valued.