Account Executive for UK Market

About Superchat

Superchat is revolutionizing business communication by replacing traditional methods such as phone calls, contact forms, and support tickets with messaging and AI-driven platforms. Since its founding in 2020, it has become the preferred solution for over 10,000 companies globally, including renowned brands like Allianz, Auto1, Enpal, Danone, and GASAG, as well as small enterprises and solo entrepreneurs seeking a professional image. Millions of messages pass through Superchat daily.

The company initially focused on creating a unified inbox for various customer communication channels, including WhatsApp, email, SMS, and Instagram. The launch of ChatGPT led to the integration of AI agents capable of responding via chat, email, and voice, matching the quality of top human teams.

Superchat is a profitable, 100-employee company based in Berlin, with €18 million raised in funding four and a half years ago and currently sustaining growth independently.

Role Overview

As an Account Executive focusing on the UK market, you will manage the complete sales process. This includes handling warm inbound inquiries, proactively prospecting new leads, conducting and managing demo calls, and steering deals to closure. You will also assist with technical implementation to facilitate successful customer onboarding.

Daily Responsibilities

• Convince prospects to schedule and attend product demos, effectively showcasing Superchat’s features and addressing client challenges.
• Independently generate new sales pipeline by identifying and targeting appropriate customers within the UK.
• Lead the contract closing process, ensuring successful conclusion of sales cycles.

Work Relationships

• Maintain primary communication with customers from initial contact through demonstrations to closing.
• Collaborate with the sales team for training, sharing knowledge, and exchanging best practices.
• Coordinate with the customer success team to ensure smooth post-sale onboarding.

Ideal Candidate Profile

• Possesses 2-3 years of B2B sales experience with comprehensive knowledge of the sales cycle from lead generation to closing.
• Displays confidence in independently managing conversations without arrogance.
• Self-motivated, actively building pipelines rather than depending solely on inbound leads.
• Open and receptive to constructive feedback, applying improvements visibly.
• Resilient, sustaining high activity levels despite setbacks or losses.
• Quickly grasps technical product details and clearly explains them to customers.
• Organized with meticulous pipeline management and reliable CRM documentation.
• Native English speaker with excellent verbal and written communication skills.

Traits to Avoid

• Dependence on leads passed to you rather than self-initiated client acquisition.
• Resistance to direct feedback and lack of development.
• Poor written communication skills affecting professionalism.
• Joining solely for monetary gain without genuine passion for selling.

Why Work With Us

• The role involves working from the Berlin office at least three days weekly to foster collaboration, faster decision-making, and stronger team dynamics.
• Experience a culturally diverse international team emphasizing openness, respect, and diverse perspectives.
• Encouragement of ambition, initiative, and ownership with rapid growth opportunities.
• An environment fostering continuous learning, curiosity, and improvement.
• A team culture that values humility, no egos, open feedback, and shared learning over titles.

Benefits and Company Culture

• Choice of Urban Sports Club membership, John Reed gym access, public transport pass, or dance subscription.
• Frequent company-wide and team events.
• Annual €500 budget for learning and development activities such as courses, coaching, and conferences.
• An engaging startup atmosphere supporting quick personal and professional growth.
• Modern office located in central Berlin (Prenzlauer Allee 242) with complimentary snacks, drinks, and high-quality equipment.

Additional Information

The company is committed to creating a community-oriented workplace with diverse extracurricular activities including sports, gaming, and social clubs. They promote diversity and encourage applications from individuals of all backgrounds and genders. By applying, candidates agree to the company’s Privacy Policy.