Account Director - Enterprise Business Unit

About Clever Digital Marketing

Clever Digital Marketing (CDM) is a leading performance-driven marketing agency serving major home improvement businesses across North America. We specialize in driving client growth through comprehensive paid media strategies supported by deep business consulting. Our reputation for outstanding service and results fuels growth driven primarily through client referrals.

The Enterprise Business Unit (EBU) focuses on partnerships with industry leaders managing monthly ad budgets exceeding $500,000. Our clients demand hands-on, high-value strategic engagement, where we integrate with their internal teams to boost growth through paid media, sales enablement, customer experience, and profitability.

Role Overview

As an Account Director in the Enterprise Business Unit, you will oversee and nurture relationships with 3 to 5 enterprise clients, each managing multi-million-dollar marketing budgets. You will act as the agency's face and strategic advisor, proactively challenging assumptions, foreseeing issues, and driving scalable growth with confidence.

Primary Responsibilities

• Lead strategic partnerships with enterprise clients managing $500K+ monthly ad spends, ensuring alignment and performance optimization.
• Provide executive-level advisory support to clients, proactively advancing client strategies and agency performance.
• Conduct in-depth, data-driven performance analyses covering key metrics like ROAS, CPL, conversion rates, and downstream sales indicators.
• Build trusted relationships with senior executive stakeholders (VPs and C-suite).
• Drive account retention, revenue growth, and expansion through cross-channel upselling and proactive risk management.
• Partner with analytics and media teams to translate marketing data into actionable business insights.
• Manage and mentor cross-functional teams, fostering ownership, clarity, and proactive initiative.
• Develop tools, frameworks, and processes to enhance scalable delivery and continuous Enterprise Unit improvement.

Candidate Profile

• A strategic, relationship-oriented leader with a consultant’s poise and a performance marketer’s drive.
• Demonstrates proactive ownership, analytical savvy, assertive yet empathetic communication, and composure under pressure.
• Growth-oriented, coachable, and capable of inspiring confidence across clients and teams.
• Thrives in ambiguity, applying a builder’s mindset to create clarity and enable team success.
• Committed to quarterly travel to the U.S. for client engagement and conferences.

Qualifications

• Minimum 6 years of client-facing account leadership experience in performance-focused sectors.
• At least 4 years in performance marketing or agency contexts.
• At least 2 years supervising teams.
• Experience managing accounts with $500K+ monthly budgets involving VP and C-suite engagement.
• Strong knowledge of paid digital media and full-funnel performance analytics.
• Proven track record of client retention, upselling, and proactive engagement.
• Excellent executive presentation, storytelling, and communication skills.
• Bachelor’s degree in business, marketing, analytics, or equivalent experience.
• Bonus: Background in home improvement, home services, or lead generation.

Benefits

• Competitive annual salary ranging from $120,000 to $145,000 plus performance bonuses.
• Flexible remote work options with occasional in-person collaboration.
• Comprehensive group benefits including medical, dental, vision, and retirement plans with matching contributions.
• Company-provided MacBook and a home office budget.
• Work abroad policy supporting changes in work environment.
• Opportunity to lead and develop a high-performing Enterprise Client Success team.
• A culture emphasizing accountability, performance, and respect.

Additional Information

Clever Digital Marketing is committed to accommodating candidates' needs during hiring and may utilize AI tools to ensure an equitable recruitment process.