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Telecaller

Bajaj Finance Limited

Pune, Maharashtra, India ・ フルタイム

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経験
どれでも
給料
INR 18,000 – INR 22,000 / month
求人情報
1
投稿済み
4週間
作業モード
在任中
教育
12th Pass / Graduate
資格
Applicants must have at least completed 12th grade or hold a graduation degree. Both freshers and experienced candidates can apply. They should possess good communication skills in English, Hindi, or the local language and basic computer knowledge.
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勤務地

仕事内容

Role Overview

The Telecaller will be responsible for reaching out to prospective customers through outbound calls, explaining Bajaj Finance Limited's products and services, and generating qualified leads. This role involves maintaining consistent communication, handling customer queries, and coordinating internally to provide effective customer assistance.

Primary Duties

  • Conduct outbound telephonic conversations with potential customers.
  • Clearly articulate company products and services.
  • Identify and create leads, scheduling appointments when necessary.
  • Follow up diligently with prospects showing interest.
  • Maintain detailed records of calls and customer engagements.
  • Strive to meet and exceed daily and monthly call targets.
  • Handle inquiries professionally and escalate concerns appropriately.
  • Collaborate with internal departments to streamline customer service processes.

Qualification and Skills

  • A minimum education of 12th pass or graduation.
  • Proficient communication skills in English, Hindi, or the regional language.
  • Basic computer proficiency.
  • Strong interpersonal and communication capabilities.
  • Persuasive negotiation and convincing abilities.
  • A positive, customer-oriented mindset.
  • Ability to perform well under pressure and adhere to targets.

Compensation and Benefits

  • Monthly salary ranging between ₹18,000 to ₹22,000, depending on experience.
  • Motivating incentive schemes.
  • Comprehensive training and opportunities for career advancement.
  • Statutory benefits including Provident Fund (PF), Employee State Insurance Corporation (ESIC), and other applicable company benefits.

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