Solutions Engineer - West India

About Hexnode

Hexnode is a globally recognized leader in Unified Endpoint Management (UEM), operating in over 100 countries and managing millions of devices across platforms including Apple, Windows, Android, macOS, Linux, and tvOS. Combining global presence with innovative product development, Hexnode maintains a dynamic startup-like agility within a critical sector focused on secure and dependable device management.

Role Overview

The Solutions Engineer will play an integral role in driving product success by partnering closely with sales and product teams. This role involves understanding customer requirements, delivering product demonstrations, and effectively conveying the value of Hexnode's solutions.

Key Responsibilities

• Engage with prospective clients to comprehensively understand their business needs and challenges.
• Perform detailed needs assessments to ensure product alignment with customer requirements.
• Deliver informative and persuasive product demonstrations highlighting solution features and advantages.
• Customize presentations tailored to specific customer pain points and demands.
• Develop advanced technical knowledge of Hexnode's products and integration capabilities across varied IT environments.
• Coordinate with product development teams to stay updated on new features and releases.
• Collaborate with sales teams to provide technical expertise throughout the sales lifecycle.
• Partner with marketing to improve sales materials and presentation content.
• Establish and nurture strong relationships with IT decision-makers and key stakeholders.
• Respond to customer queries and concerns during the presales phase.
• Keep abreast of industry trends, competitor solutions, and market requirements.
• Relay customer insights and feedback to the product development group to influence future enhancements.

Candidate Requirements

• Bachelor's degree in a relevant technical discipline or equivalent practical experience.
• At least 8 years of professional experience in presales, technical sales, or a similar customer-interfacing role within the SaaS domain, especially with complex product structures.
• Demonstrated expertise in SaaS presales or technical sales, preferably within the Unified Endpoint Management or MDM sector.
• Strong technical aptitude enabling clear explanation of intricate technical topics.
• Effective communication and presentation capabilities.
• Ability to operate independently and collaboratively in a fast-moving environment.

Additional Information

Hexnode is proud to be an Equal Opportunity Employer, inviting applications from candidates of diverse backgrounds, identities, and experiences.