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Shangri-La Group

Service Associate - Room Attendant (Runner)

Shangri-La Group

Singapore ・ フルタイム

最初に応募しよう

経験
1年以上
給料
求人情報
1
投稿済み
3週間前
作業モード
在任中
資格
Candidates with at least 1 year of housekeeping experience in the hospitality sector are eligible to apply.
再開する
応募必須

勤務地

仕事内容

About the Role

Shangri-La Singapore describes itself as a warm and welcoming workplace built on genuine care, respect, and a family-like culture. The hotel aims to offer a calm, sincere environment with good benefits, work-life balance, and recognition for effort. Located on 15 acres of greenery just a few minutes from Orchard Road, the property is a peaceful urban retreat for business and leisure travellers. It has 792 guest rooms and suites spread across three wings, including family-themed accommodations and family-oriented amenities.

The team is seeking a Room Attendant (Runner) to support housekeeping operations and guest service delivery.

Key Responsibilities

  • Show a clear understanding of the Shangri-La guest experience and follow the hotel’s current housekeeping service standards.
  • Pay attention to guest preferences and use that information to improve satisfaction.
  • Interact with guests in a professional, thoughtful, and caring manner while complying with hotel policies and procedures.
  • Respond quickly to guest requests and complete running errands when needed.
  • Handle housekeeping chemicals and equipment correctly, including proper care and usage.
  • Prepare guest rooms, including setting up extra beds and baby cots/playpens.
  • Manage guest loan items and ensure they are clean, working properly, and accurately tracked.
  • Follow standard procedures for handling master keys, pagers, and phones.
  • Report any missing or damaged linen, furniture, fixtures, or equipment to the Service Leader – Housekeeping.
  • Escalate maintenance issues or defects to the Service Leader – Housekeeping so they can be addressed promptly.

Requirements

  • Applicants should have at least 1 year of work experience in housekeeping within the hospitality industry.

Additional Information

This role is based in Singapore and is a full-time, onsite position.

No salary or stipend information was provided.

No vacancy count, start date, or application deadline was specified.

The source also included an untranslated note indicating that part of the content was not translated in the selected language.

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