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- Completed commercial training or equivalent
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仕事内容
About Müller-Gruppe
Müller-Gruppe ranks among Germany's top 100 automotive dealer groups, representing brands like BMW, MINI, Peugeot, Skoda, Mazda, and Opel. This family-owned company currently employs around 300 staff across 17 dealerships situated in 11 locations in Saarland and Rhineland-Palatinate. With a passion for automobiles and embracing innovation, Müller-Gruppe has built a successful reputation.
We are a family-operated BMW dealership with deep expertise and enthusiasm for vehicles and technology. Offering a warm and friendly environment with outstanding customer service remains our priority. Join us as a motivated Service Assistant (m/f/d) supporting our BMW locations in Losheim and Simmern, and help us uphold our core values.
Responsibilities
- Assist and advise customers at the service counter and during their workshop visit
- Handle customer inquiries via personal interaction, phone, email, or online leads
- Arrange appointments efficiently
- Organize mobility solutions for customers
- Coordinate and communicate workshop orders among relevant parties
- Manage invoicing of workshop jobs and support administrative business tasks
- Deliver vehicles and explain invoices upon completion of repairs
- Support the service team with administrative duties
- Manage the cash register accurately
- Ensure high customer satisfaction through professional communication and prompt issue resolution
Requirements
- Completed commercial training or equivalent qualification
- Preferably experience in the automotive industry or a service environment
- Strong communication skills and customer-oriented mindset
- Organizational talent and ability to work independently
- Team player who remains calm and composed under pressure
- Basic knowledge of MS Office and familiarity with modern IT systems
Offer
- Diverse and responsible role with meaningful tasks
- Family-like, respectful work atmosphere within a thriving business
- Competitive salary with attractive benefits
- Permanent employment contract
- 30 days of annual leave
- Bonuses including holiday and Christmas pay
- Opportunities for professional development and career advancement
Contact
If interested, please submit your application online to Müller-Dynamic GmbH. Contact person: Martin Klees, In Bommersfeld 2, 66822 Lebach.