Senior Executive/Executive, Service Excellence & Training
Singapore ・ フルタイム
最初に応募しよう
- 経験
- 1～3歳
- 給料
- —
- 求人情報
- 1
- 投稿済み
- 1週間前
- 作業モード
- 在任中
- 教育
- Diploma or Degree in Human Resource Development or related field
- 再開する
- 応募必須
勤務地
仕事内容
Overview
The role involves supporting the creation and delivery of soft skills training programmes aimed at enhancing employee capabilities and promoting service excellence within the organization.
Key Responsibilities
- Assist in designing, developing, and implementing soft skills training initiatives to improve staff competencies and elevate service standards.
- Monitor service-related key performance indicators, analyze data, generate reports, and collaborate with different departments to identify performance shortfalls and implement corrective action plans.
- Organize and carry out service initiatives and employee engagement programs to build a positive and motivated workplace environment.
- Manage and support award nomination submissions and recognition programs that reinforce and establish the company’s service culture.
Requirements
- Possess a Diploma or Degree in Human Resource Development or a related discipline with 1 to 3 years of relevant professional experience.
- Strong capabilities in coordination, facilitation, and project management.
- Proficient in data analysis, reporting, and presenting insights effectively.
- Experience or familiarity with e-learning platforms or multimedia content creation tools is a plus.