仕事内容

Role overview

An international organization in Chicago is seeking a Sales Support Administrator to help run the end-to-end order flow and support the sales function. This position serves as a key coordination hub for customers, sales staff, and internal departments, with a strong focus on accuracy, responsiveness, and dependable service.

What you’ll do

Draft customer quotations accurately and ensure they are completed promptly
Input and administer purchase orders within the system
Follow order progress and help maintain on-schedule delivery
Handle incoming customer questions by phone and email as a main contact point
Deliver courteous, practical, and solution-focused customer support
Record and process customer payments with care and precision
Assist sales representatives covering assigned territories
Work closely with production, shipping, and finance teams to keep operations aligned
Keep thorough and accurate documentation for orders, quotations, and customer communications

What the employer is looking for

At least 2 years of experience in sales support, customer service, or administrative work
Strong accuracy and a well-organized working style
Clear verbal and written communication abilities
Comfort managing several priorities in a busy environment
Solid working knowledge of Microsoft Office tools, including Excel, Outlook, and Word
Exposure to ERP or CRM software is an advantage
A proactive attitude, strong troubleshooting ability, and a customer-first approach

Compensation and benefits

Competitive pay package
Fully employer-paid health, dental, and vision coverage
Paid time off for vacation
401(k) retirement plan
Hybrid schedule with 1 remote day each week
Monthly performance-based bonuses
International, fast-moving, and varied work environment

Additional information

This role is based in the Greater Chicago Area and follows a hybrid work arrangement. The position is full time.

Sales Support Administrator