Receptionist

About the Role

We seek an experienced Receptionist to become a vital member of our library team. This role forms the initial contact point for visitors, ensuring a warm and efficient atmosphere that embodies our institution's values.

Key Responsibilities

• Respond to visitor questions and provide detailed information regarding library collections, services, memberships, and events in a courteous and professional manner.
• Handle membership-related tasks such as registration, invoicing, maintaining records, and managing the membership database.
• Catalog new books systematically and perform routine audits to maintain the accuracy and order of the library’s holdings.
• Assist in planning and facilitating library functions and high-level meetings, managing all logistics including setup, audio checks, photography, catering, registration, and attendance monitoring.
• Produce daily reports reflecting essential library metrics like visitor interactions, membership activities, and event participation.
• Compose and dispatch professional correspondence to address inquiries and share updates with members.
• Collaborate with the Project Manager to continually improve library services and the visitor experience.
• Contribute to efforts aimed at boosting membership figures and initiating new partnerships.
• Perform general administrative duties and other assignments as directed by the Project Manager.

Qualifications and Skills

• Bachelor’s degree in Business Administration, Hospitality, or a related discipline is required.
• Prior experience in reception or customer service roles is essential.
• Experience or a keen interest in cultural or educational environments is highly desirable.
• Outstanding verbal and written communication capabilities.
• Strong organizational skills with meticulous attention to detail.
• Demonstrated ability to work well within a team and collaborate effectively.
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
• Capability to manage multiple tasks and prioritize efficiently in a dynamic setting.
• Professional appearance and conduct are mandatory.

Additional Information

• This position requires availability to work in shifts including all weekends.
• Candidates must demonstrate full flexibility to accommodate varying work schedules.
• It is a full-time, on-site role requiring attendance five days per week.
• Employees will receive two rest days each week, which may fall on any weekday from Monday through Thursday.
• This opportunity is open exclusively to UAE residents and is available for immediate joining.

Work Location

This role is based in-person at our Dubai location.