Prison Support - HMP Grendon and Spring Hill

Role overview

This position is for an Operational Support Grade at HMP Grendon and HMP Springhill. The role is hands-on and varied, helping ensure the prison runs safely and efficiently each day.

What you will do

You will support a wide range of operational tasks across the site, including gate security and searches, handling deliveries, supervising visitors, and keeping an eye on phone activity and CCTV. The job combines office-based duties with active physical work, such as lifting, carrying, and walking escorts to vehicles across the prison grounds.

Who this role suits

No formal qualifications are needed. The ideal candidate communicates well, stays composed in pressured situations, uses sound judgement and common sense, and works effectively as part of a team. The role is fast-paced and can be a strong starting point for a career in the prison service.

Working pattern and driving requirement

You should be prepared to work rotating shifts, including nights and weekends. A full, valid UK driving licence is essential for this post because driving duties are a core part of the job at HMP Grendon and HMP Springhill.

Career development

This role offers practical insight into how a prison functions and can open the door to other prison service roles, including the possibility of applying for the OSG to Prison Officer conversion route.

Pay and benefits

The salary for this role is £29,432. Alongside base pay, you will also receive 25 days of annual leave on joining, rising to 30 days after 10 years of service, calculated pro rata. You will additionally get 9 days of bank, public and privilege holidays, access to a paid Level 2 apprenticeship in customer service, the Civil Service pension scheme, season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme.

Additional information

This is a unique opportunity to contribute to public safety by supporting day-to-day work within the prison system. Staff are given training and development opportunities to help them progress in their careers. Contact with prisoners is limited in this role, though some occasional interaction may occur depending on the prison.