Payroll Officer

About Australian Red Cross

Australian Red Cross is part of the world’s largest humanitarian organization dedicated to supporting and empowering individuals and communities during vulnerable times. Their work embodies a commitment to humanity.

Role Overview

As a member of a four-person team reporting to the Senior Manager of Payroll, Remuneration & Benefits, the Payroll Officer is tasked with ensuring the accurate, timely, and compliant processing of payroll services organization-wide. Responsibilities include managing all payroll activities related to new hires, contract changes, terminations, redundancies, leave administration, and upkeep of employee records.

The role entails providing payroll-related assistance to employees, People & Culture team members, supervisors, and external vendors, resolving enquiries, and supporting payroll reporting and pay cycle operations.

Additionally, the Payroll Officer contributes to continuous improvements aimed at enhancing payroll efficiency, compliance with applicable Awards and legislation, and alignment with organizational goals and best practices.

Candidate Profile

The ideal candidate is an experienced payroll professional skilled in comprehensive payroll operations within high-volume settings. They possess a solid understanding of payroll laws, policies, procedures, and Modern Awards, coupled with a service-oriented mindset focused on fostering trusted relationships and delivering precise, prompt, and excellent service.

• Excellent relationship-building and customer-focused problem-solving capabilities
• Proactive ownership and solution-oriented approach
• Collaborative skills to work effectively with diverse stakeholders
• Strong analytical skills to evaluate and address policy and practice challenges
• Time management, prioritization, and organizational abilities
• Commitment to delivering high-quality service and responsiveness to feedback
• Good knowledge of Modern Awards and payroll compliance
• Strong communication and interpersonal abilities
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel

Benefits

• Flexible and hybrid working arrangements that support balance and promote in-office collaboration
• Salary packaging options to reduce taxable income, including benefits related to living expenses, holiday accommodation, meals, novated car leases, and superannuation
• Access to paid personal days and various leave entitlements
• Employee Assistance Program for specialised health and wellbeing support
• Opportunities for ongoing training, development, and career advancement

Additional Information

This position is classified under the Social, Community, Home Care and Disability Services Award at Level 4. The salary starts at $92,286 annually, plus superannuation and salary packaging options. The role is based in Docklands, Victoria, Australia, and offers flexibility through hybrid working arrangements.

Applications must be submitted online by 11:55 pm AEST on Thursday, 6 August 2026. Agency or consulting firm applications will not be considered.