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nimble solutions

Patient Accounts Representative

nimble solutions

Remote ・ フルタイム

最初に応募しよう

経験
どれでも
給料
求人情報
1
投稿済み
9時間前
作業モード
在宅勤務
教育
High School Diploma or equivalent
再開する
応募必須

仕事内容

About Nimble Solutions

Join a rapidly growing organization renowned for delivering innovative revenue cycle management services to ambulatory surgery centers, surgical clinics, hospitals, and anesthesia groups. Nimble Solutions utilizes technology-driven approaches to ease administrative workloads and improve financial performance for over 1,100 surgical organizations.

Key Responsibilities

  • Provide precise and prompt cost estimates for planned medical procedures by analyzing patient insurance details, benefits, and past data.
  • Verify insurance eligibility and coverage across Medicare, Medicaid, and commercial plans to determine financial obligations.
  • Prepare and submit prior authorizations accurately, considering insurance and medical data.
  • Engage directly with patients to explain anticipated financial responsibilities and discuss payment or counseling options.
  • Obtain and verify pre-certifications and authorizations with thorough documentation.
  • Utilize multiple systems including practice management software to research patient inquiries accurately.
  • Maintain HIPAA compliance during all patient communications including calls.
  • Process patient payments received via phone and update account records accordingly.
  • Escalate complex issues to supervisors or management for resolution.
  • Ensure adherence to client-specific protocols throughout patient billing cycles.
  • Respond to and follow up on all requests in a timely and professional manner.

Qualifications and Personal Attributes

  • Possession of a High School Diploma or its equivalent.
  • Reliable means of transportation.
  • Strong customer service skills demonstrated through professionalism and responsiveness.
  • Strict adherence to patient confidentiality policies.
  • Detail-oriented with capacity for careful data management.
  • Basic proficiency with computers, particularly Microsoft Excel.
  • Excellent organizational and time management abilities.
  • Effective written and oral communication skills.

Work Schedule and Location

  • Standard 8-hour work shifts.
  • Workweek from Monday to Friday.
  • Remote work offered; hybrid arrangement possible for candidates living within 30 miles of Chesterfield office.

Employee Benefits

  • Comprehensive Medical, Dental, and Vision insurance plans.
  • Paid Time Off including 3 weeks annually and 9 company-paid holidays such as the day after Thanksgiving and Christmas Eve.
  • 401(k) retirement plan with company matching contributions.

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