Operations Executive (PAssion WaVe)

About the Role

The Operations Executive plays a crucial role in supporting the day-to-day administration and operational activities of PAssion Wave outlets. This position involves coordinating a variety of programmes, including adventure, water sports, and camps, while rigorously upholding safety and quality standards. Key responsibilities include supervising staff, overseeing the upkeep of facilities, managing financial aspects, and actively engaging members in People's Association initiatives. A critical requirement for this role is the capability to perform safety operations, such as powerboat handling and participating in search and rescue efforts.

Key Responsibilities

The Operations Executive will work closely with Managers to implement outlet strategies that align with the People's Association's overarching objectives and senior management's directives. This includes planning and coordinating a diverse range of courses, activities, and services. The role also entails ensuring the proper maintenance of all outlet facilities and meticulously managing budgets, accounting, and cash handling to maintain the organization's financial integrity.

Supervision of Operations Assistants is a key duty, alongside close collaboration with trainers and volunteers to ensure the successful delivery of adventure, water sports, and camp programmes. Performance monitoring of trainers, particularly concerning safety and quality, is essential. The Executive will also be involved in recommending potential trainers for official appointments and maintaining strong connections with local organizations to stay abreast of industry advancements.

Furthermore, the role involves actively encouraging member participation in People's Association projects and national campaigns. In times of crisis, the Operations Executive will assist in emergency evacuations and conduct vital safety operations, including the operation of powerboats for search and rescue missions, ensuring all activities are conducted with the highest regard for safety.

What We Are Looking For

Candidates should possess at least one year of professional experience within the adventure, water sports, or outdoor activity sectors. A demonstrated ability to swim at least 50 metres unaided is a mandatory requirement. While not strictly required, possessing a Powered Pleasure Craft Driving License, Lifesaving 1, 2, and 3 certifications, and a solid understanding of Risk Assessment and Management would be highly beneficial.

We prefer candidates with three or more years of experience in a related field. Strong presentation skills and previous experience in customer service are also considered valuable assets for this position.