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仕事内容
About the Company
Become a part of Accor, a leader in responsible hospitality with a vibrant culture of passion. Accor encompasses over 45 brands, 5,600 hotels, and 10,000 restaurants spanning 110 countries, each with a unique personality designed to help you find your true self. United by a commitment to innovation and challenging norms, Accor invites you to be a Heartist®, where hospitality is considered a work of heart.
Experience a nurturing workplace that encourages personal growth, exploration of new career paths within the hospitality sector locally or globally, and recognition of your everyday dedication. Enjoy exclusive benefits tailored to the industry and participate in meaningful efforts that create memorable experiences for guests, colleagues, and the environment.
Role Overview
As a Night Team Member at Ibis Edinburgh Royal Mile – Hunter Square, your role centers on delivering exceptional guest experiences by warmly welcoming guests throughout the night and ensuring their comfort with a personal touch. You will support the hotel’s smooth operational flow overnight, assist various departments in preparing for the following day, and uphold safety by performing night audits and checks.
The position requires autonomy, passion for elevating service quality, and competency in guest relations, especially recognizing and assisting guests who may need special attention. The typical work schedule involves a rotating pattern of five nights on, two off, five nights on, three off, with shifts from 22:30 to 07:00.
Employment Benefits
- Discounts at any Accor restaurant (subject to terms and conditions)
- Reduced hotel rates worldwide at Accor properties
- Continuous self-development opportunities through Accor Academy
- Supportive focus on employee well-being both professionally and personally
- Career growth possibilities across over 5,000 hotels in more than 100 countries
- Participation in initiatives promoting inclusivity and sustainability
- Additional perks geared towards personal growth and unlocking individuality
Qualifications and Requirements
- Effective communication and collaborative teamwork capabilities
- Legal right to work in the United Kingdom